Marketing Manager, Student Engagement and Support

Marketing Manager, Student Engagement and Support

FLSA Status:
Nonexempt

Months Per Year: 12

Hours Per Week: 37.5

Employment Status:
Full-Time

Work Model:
Hybrid Eligible*

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability.

Seattle University strives to be a welcoming, open and safe campus climate for all whole persons, live and work at Seattle University.

• Effective Team Collaboration – Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.
• Emotionally Intelligent Communication – Engages in a skillful exchange of information, thoughts, and feelings, verbally and non‑verbally.
• Ethics and Integrity – Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.
• Flexibility and Innovation – Embraces change, approaching problems with curiosity, adaptability, and is committed to making a positive impact.
• Mindful Inclusion – Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.
• Outcomes‑Driven Orientation – Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

The Marketing Manager for Student Engagement and Support assists Seattle University’s Student Success and Student and Campus Life divisions by creating and executing effective marketing and communication strategies that connect with current students and enhance their overall university experience. Reporting to the Marketing Communications team, this role ensures consistency with the university’s brand standards and centralized communication efforts, while providing dedicated support for student‑facing communications.

The Marketing Manager will oversee day‑to‑day communications operations, create and deliver compelling content across multiple channels (email, web, social media, and print), and collaborate closely with Student Services leadership, program offices, and campus partners to enhance the effectiveness of communication.

This role is designed as a manager‑level position emphasizing execution, collaboration, and operational excellence.

• Implement student‑centered marketing and communication initiatives that support Student Success and Student and Campus Life priorities, including retention, belonging, engagement, and well‑being.
• Manage ongoing communication plans, including centralized email and text campaigns, newsletters, and web content updates.
• Support execution of communication workflows and campaigns in Slate (training provided), ensuring messages reach the right students at the right time.

• Write, edit, and design clear, engaging content for email, web, social, and print channels targeted at current students.
• Ensure content reflects Seattle University’s brand standards and student‑focused messaging.
• Collaborate with Student Success leadership and affiliated units and other offices across campus (e.g., Orientation, Registrar, Student Financial Services, Advising, Student Development) to coordinate consistent, timely communications.

• Serve as liaison between Marketing Communications and Student Success/Student and Campus Life to ensure consistent communication strategies and alignment with the Centralized Student Communications Plan.
• Participate in the Success Marketing Working Group and contribute to content, operations, and planning processes.
• Provide guidance to campus partners on effective communication…