Director, Retention & Loyalty
Listed on 2026-10-11
-
Marketing / Advertising / PR
Marketing Management, Digital Marketing, Marketing Communications
Thrift Books invites a seasoned Director, Retention to shape and own our lifecycle marketing, CRM, and loyalty strategy for our direct-to-consumer eCommerce business. Lead a team across Lifecycle & Loyalty Marketing, Reading Rewards, and customer analytics to lift engagement, repeat purchases, and lifetime value.
You will guide segmentation, personalization, and experiments, partner across departments, and manage vendor relationships while driving key metrics like churn, reactivation, and cohort
We would love to welcome a new Director, Retention & Loyalty Growth to our group in Seattle, WA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Seattle, WA, United States.
This opportunity is part of our work in Marketing & Media, IT & Technology.
The advertised compensation is 132..
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).