Principal Product Marketing Manager, Services

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better.

And it means we prioritize a diverse F5 community where each individual can thrive.
** Principal Product Marketing Manager, Global Services

Job Description
** We are seeking a Principal Product Marketing Manager to own and establish the product marketing function for F5 Global Services, the portfolio of Professional Services, Customer Support, Education Services, and Managed and SOC Services that helps customers deploy, operate, and realize lasting value from the F5 Application Delivery and Security Platform (ADSP). You will define how Global Services product marketing operates, how services are positioned alongside the platform, and how marketing contributes measurably to services bookings, attach, renewals, and customer outcomes.

The ideal candidate has marketed services or customer experience offerings at a technology company and can turn F5’s technical expertise into a competitive differentiator.
** Position Summary
** The Principal Product Marketing Manager for Global Services owns the services go-to-market strategy end to end. Services marketing sells expertise, outcomes, and trust rather than features, so this role translates delivery capabilities into quantified customer value and equips sales, partners, and customer success teams to sell services with confidence. Acting as the connective layer across Global Services, Sales, Product, and Marketing, this role ensures services are built into every platform launch and customer journey.
** Key Responsibilities
*** Establish the Global Services product marketing function, including its operating model, annual planning cadence, launch process, and the KPIs (services pipeline, attach, renewals, and adoption) that tie marketing to revenue and customer outcomes.
* Develop the overarching Global Services narrative and messaging architecture, and define differentiated value propositions for Professional Services, Customer Support tiers, Education Services and certifications, Managed and SOC Services, and Subscription Services.
* Partner with Global Services leadership, Finance, and Pricing to shape service packaging, tiering, bundles, and pricing strategy, including offers that pair services with platform and subscription licensing.
* Design programs that increase services attach on new platform deals and drive adoption, renewals, support tier upgrades, and expansion across the customer lifecycle, including migration, modernization, and AI-driven use cases.
* Ensure services are integrated into F5 product and platform launches so every new capability has a clear path to deploy, operate, and optimize, and lead go-to-market for new and evolving service offerings.
* Run market, competitive, voice-of-customer, and win-loss research to inform services portfolio strategy.
* Build services sales and partner enablement, including playbooks, pitch decks, battle cards, ROI tools, and customer outcome stories with quantified proof points, for direct sales, services sales, customer success, and channel partners.
* Partner with demand generation, digital, and field marketing on campaigns that generate services pipeline, and represent F5 Global Services with analysts, at industry events, and in executive content (e.g., event keynotes).
** Required Qualifications
*** Bachelor’s degree in marketing, business,…