Sr. Content Strategist, Comms, Selling Partner Communications & Content

Description

Final date to receive applications:
Nov 9, 2026

The Selling Partner Communities team is looking for a Sr. Content Strategist to join our Selling Partner Communications & Content organization. This individual will play a critical role in holding high-standards for the seller experience, shaping how we manage strategic communications to Selling Partners across all communications channels.

This individual will own editorial duties and lead key initiatives in the Seller Communications space, working with teams across SPS to influence business strategy (from Seller perspective), content quality and and comms strategy (platforms, timing, etc.). You will directly own editorial work streams for high impact communications, and in parallel establish best practices for launching new communications, work with internal teams on implementing those standards that will result in a step function improvement in seller-facing communications.

Excellent communication skills across business stakeholders, bias for action with clear prioritization, and an ability to thrive in ambiguity are required.

Key job responsibilities

- Own editorial duties for high impact comms, including strategic content development, revisions, leadership reviews, publications, and post-publication performance monitoring.

- Own and influence AI tooling development to improve editorial outputs, working back from a market leading seller experience.

- Establish and uphold editorial best practices that enable internal teams to communicate with sellers at scale while mitigating negative outcomes.

- Act as a bridge between Amazon business teams, content creators, editorial, program, and platform teams to define inputs to long-term product requirements.

- Build deep partnerships with stakeholder teams to understand and shape strategic initiatives early in development, holding a high bar for the seller experience across initiatives.

- Own monitoring communication metrics, seller feedback, and learnings to deliver programmatic optimizations

About the team

The Selling Partner Communities organization (Communities) builds lasting connections with, and drives the success of our Selling Partners (SPs).

Our products, such as news and forums, are currently used by millions of Selling Partners worldwide to engage with Amazon and foster an active and inclusive community and information exchange. These products also provide valuable insights into Selling Partner sentiment and issues.

We are currently re-imagining how we enable our SPs to engage with other sellers, form Communities, and interact with Amazon.

Basic Qualifications

- Experience planning, managing, and delivering customer-focused documentation across multiple teams

- Track record of establishing best practices and driving organizational adoption of new processes or tools

- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting

- 5+ years of communications, content strategy, or customer-facing business communications experience

- Experience executing content projects, prioritizing tasks, and meeting deadlines

Preferred Qualifications

- Demonstrated expertise in developing and enforcing editorial standards, style guides, and content governance frameworks at scale

- Ability to translate business strategy into clear, compelling communications that drive partner/customer outcomes

- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting

- Experience identifying opportunities to…