Human Services Coordinator

Through the lens of racial equity, the Human Services Department (HSD), a department of the City of Seattle, funds and operates programs and services that meet the basic needs of the most vulnerable people in our community – families and individuals with low incomes, children, domestic violence and sexual assault victims, people experiencing homelessness, seniors, and persons with disabilities.

HSD’s Safety and Thriving Communities Division (STC) is looking to hire a Human Services Coordinator (HSC) to lead the operational logistics of STC’s interdepartmental groups with a focus on its Commercial Sexual Exploitation (CSE) Collaborative. The HSC will report to STC’s Mayor’s Office on Domestic Violence and Sexual Assault (MODVSA) Manager, and will work with community-based providers, systems-based partners and other stakeholders to ensure seamless communication, consistent documentation, and efficient coordination among all multidisciplinary partners.

The HSC will manage the programs’ database, referral processes, coordinate meetings and work directly with HSD’s Data Performance and Evaluation Team, MODVSA team members and consultants to develop tools, manage data collection and perform an analysis for reporting outcomes and performance measures to internal and community stakeholders with an emphasis on continuous improvement.

Race and Social Justice Initiative: A strong commitment to providing equitable services to marginalized or underserved populations throughout Seattle. Demonstrated experience working in and with BIPOC communities preferred.

This position is expected to work in-office 12 hours/week. Regular participation in scheduled meetings with the city and community partners are during standard business hours, and when necessary, is expected to work evening and weekends for planned meetings, events and/or trainings.

• Coordinates, convenes and facilitates regular collaborative meetings involving law enforcement, community-based service providers, Crime Survivor Services team, and other partners.
• Develop and distribute agenda, meeting notes, follow-up on action items and provide timely information and communication among partners
• Support in the development, and maintains protocols for direct service advocacy and/or case management, ensuring a seamless referral process between partners.
• Supports efforts to establish a 24/7 coordinated response network for CSE survivors.
• Support logistics for trainings, orientations, and cross-sector collaboration events.
• Ensures strategies align with best practices, Washington State Protocols, and are survivor-led with a racial equity lens.
• Identifies service gaps and develops strategies to strengthen the city’s response to CSE survivors, with a focus on emergency assistance, shelter access, and legal advocacy.
• Acts as a liaison between HSD, SPD, and contracted community-based CSE service providers.
• Engages and fosters partnerships with survivor-led organizations and advocacy groups to ensure survivor voices shape service delivery models, and increase community collaboration.
• Tracks and report out on outcomes and performance metrics related to CSE service coordination, diversion efforts, and survivor support services.
• Support in the monitoring, assessments and evaluation of programs and compliance of contracted contracts with community-based advocacy organizations and ensures service providers meet program deliverables.
• Administers emergency assistance funds for CSE survivors and coordinate with funded agencies on their distribution.
• Represent HSD/STC/MODVSA in citywide and regional task forces.

Requires one year of experience in human services administration, service delivery, community organizing, contract administration, or related experience and a baccalaureate degree in Social Science, Human Service, Business, or Public Administration (or a combination of education, training and experience which provides an equivalent background required to perform the work of the class).

• Proficiency with Windows-based software including Internet, Adobe Acrobat, and Microsoft Office Suite (Outlook, Word, Excel, Teams, SharePoint, etc).
• Expe…