Quality Control Coordinator

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Paula’s Choice, a Global Skincare Leader Founded In 1995, Empowers Individuals To Define Beauty On Their Own Terms Through Science-backed Products. Our Mission Comes To Life Through Four Core Values That Guide Our Actions, Decisions, And Impact

• Build Trust:
  We set the standard for skincare, transparency, and shared knowledge.
• Be Bold:
  We lead through innovation and by challenging the status quo.
• Act with Kindness:
  We operate with respect and care—for our customers, colleagues, and the planet.
• Create Community:
  We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

• Generous paid time off, including time off to volunteer
• Learning and development resources to support personal and professional growth
• Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
• Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
• Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
• Did we mention we’re a dog-friendly office?

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross‑functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

This position plays a vital role in supporting quality control objectives to meet growing operational demands and strategic business objectives. In this role you will work directly with a variety of internal teams and external partners to support quality processes related to value added services and production releases. You will also be instrumental in resolving quality issues and maintaining resources.

To thrive in this role, you will enjoy working both independently and collaboratively, have great attention to detail, think critically, be inquisitive, and have strong communication skills.

• VAS Inspections:
  Conduct thorough inspections of Value Added Services (VAS) work and review all components for accuracy and functionality to ensuring that only high-quality products proceed through the supply chain.
• Bulk & Finished Good approvals/documentation:
  Review and disposition bulk and finished goods ensuring compliance with internal standards and regulatory requirements.
• Amazon Production Quality Inspections:
  Oversee quality inspections and documentation review for Amazon orders to maintain marketplace compliance and meet strict retailer standards.
• Sample Review and Inspections:
  Review and inspect samples to validate product quality before mass production, minimizing the risk of widespread defects.
• Retention sample processing:
  Process and manage retention samples ensuring that goods are available for future quality investigations or regulatory inquiries.
• Communication with suppliers and contract manufacturers:
  Maintain clear and consistent communication with suppliers and contract manufacturers in order to resolve quality concerns promptly and maintain strong business relationships.
• Other responsibilities as assigned by your manager

• Location:
  
  Hybrid – Kent Warehouse 3 Days a Week, Seattle HQ - In Office 2 Days a Week. Must be responsible for own transportation.
• Hours:
  
  Typical PST business hours, some flexibility required
• Physical requirements:
  
  Ability to both sit and handle screen time for long periods of time & ability to lift up to 25 pounds
• Travel requirements:
  Up to 5%, may vary

• Associate degree in Chemistry or a related scientific field (bachelor’s degree preferred) or equivalent Quality Control experience
• Extremely detail oriented and self-motivated
• Previous…