Assistant Community Manager

Join to apply for the Assistant Community Manager role at Thrive Communities
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Salary: $25.00-$26.00 per hour.

Schedule:

Full-time;
Tue‑Fri 9 AM‑6 PM, Sat 10 AM‑5 PM.

Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Housing Discount may be available
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long‑term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Ability to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
• Company‑wide parties and events

• Income Collection & Accounts Payable
  • Maintain accurate resident records. Update all rents, deposits and application fees received from residents daily. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
  • Deposit all receipts prior to bank close each day.
  • Enter invoices daily into appropriate system for timely payment.
  • Reconcile property credit card in accordance with accounting policies and deadlines.
  • Assist with month‑end procedures including deposit accounting, variances, expiring leases, write‑off register, receivable aging, security deposit activity and gross potential rent.
• Resident Relations
  • Perpetuate a true sense of community.
  • Maintain positive customer relations attitude.
  • Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move‑outs and vacancies when requested.
• Marketing
  • Ensure appropriate content and frequency of ads on Craigslist, We blisters, and other listing services.
  • Be knowledgeable of all phases of leasing and resident retention.
  • Greets prospective clients, shows the community, and performs leasing duties.
  • Answer and handle incoming phone calls.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Community Manager for marketing community and improving resident satisfaction.
  • Maintain a lease closing ratio at a level appropriate for the property and submarket.
• Administrative
  • Update required reports concerning move‑out notices, activity, etc. daily and provide information to the Community Manager.
  • Organize and file all applicable reports, leases and paperwork.
  • Proofread all lease paperwork and process move‑ins and move‑outs.
  • Process all security deposit move‑out reports.
• General
  • Perform any additional duties assigned by the Community Manager or Regional Manager.

• 2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.
• Experience with Yardi/CRM and On‑Site.
• Affordable housing (MFTE, Arch, etc.) experience preferred if working at a property with affordable units.
• Accounts Payable experience or prior experience reviewing and paying/entering invoices.
• Driver's License and vehicle insurance may be required.

• Highly detail oriented with the ability to provide accurate and timely reports and information.
• Comfortable working in a fast‑paced, customer‑service‑oriented environment.
• Understanding of industry terms.
• Able to interpret and understand tenant file…