Multi-Site Leasing Consultant

Position:
Leasing Consultant

Location:

Greater Seattle Area
Salary: $24 per hour

Schedule:

Full-time;
Saturday-Wednesday 9 am – 6 pm

Thrive’s purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Housing Discount may be available;
  Delete if not applicable
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long‑term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
• Company‑wide parties and events

• Marketing/Leasing
  • Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
  • Inspect models and market‑ready vacancies daily to ensure cleanliness. Perform cleaning and staging as needed.
  • Conduct all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
  • Answer incoming phone calls and handle each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfer calls to assistant manager or Community Manager when appropriate.
  • Greet prospective residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the manager for marketing property and for improving resident satisfaction.
  • Maintain a lease closing ratio at a level appropriate for the property and sub‑market.
  • Respond to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.
  • Post regularly on online advertising sites such as Craigslist and We blisters as instructed.
  • Set out A‑Boards and balloons at property entrances daily.
• Administrative
  • Correctly complete all lease applications, assist with application verification and notify prospective residents of results.
  • Type miscellaneous resident communication as needed.
  • Complete all lease paperwork including related addenda and accept rents and deposits.
  • Complete Guest Card information form on all prospects, send thank‑you notes and perform follow‑up.
  • Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move‑outs and vacancies.
  • Inventory office supplies on a periodic basis. Report needs to Community Manager.
  • Organize and file appropriate reports, leases and paperwork.
  • Attend property and Thrive trainings and meetings as requested.
• Additional Duties
  • Perform any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.

• Leasing experience in multi‑family housing preferred.
• National Apartment Leasing Professional (NALP) preferred.
• Customer service experience strongly desired.
• Yardi/CRM and Onsite experience preferred.

• Excellent customer service, sales and closing…