Leasing Agent

The Community Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective and current residents to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, assist in planning and participate in marketing and community events, and meet sales goals as outlined by the Leasing & Marketing Manager and Community Manager.

You must be able to communicate effectively, meet deadlines, and manage your time efficiently.

Reports to:

Community Manager
Direct Reports:
None

• Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.
• Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:
• Generating new leads
• Completing guest cards
• Scheduling & conducting tours
• Lead follow up
• Assist in promoting the community via social media platforms and participating in on- and off-campus marketing events.
• Assist with email and text campaigns in Entrata and Text Us.
• Represent the community and Landmark Properties in a professional manner.
• Maintain a positive community environment and encourage participation in Residence Life activities.
• Assist in resolving resident concerns/conflict by escalating to the appropriate manager.