Director of Affordable Operations & Compliance

Seattle, WA | Full-Time | $135,000–$160,000 + Bonus + Profit Sharing

Arboreal Management is a rapidly growing property management company based in Seattle. Our portfolio grew approximately
3x over the past two years
, and we're continuing to expand across Washington and Oregon.

A major part of our strategy is affordable housing.

We see a significant opportunity to become the management partner of choice for nonprofit and affordable housing owners in the Pacific Northwest. To do that, we need an experienced affordable housing operator who knows what excellent property operations look like—and can help us build the systems, processes, and accountability to deliver them consistently at scale.

We're hiring a
Director of Affordable Operations & Compliance
to do exactly that.

This is not a desk-only compliance role, and it is not a project management role. We are looking for someone who has
worked on site, knows compliance cold, led multi-site property operations, and understands affordable housing firsthand.

You'll work across our portfolio to turn ideas into operating reality: building our affordable compliance platform, leading property takeovers, improving company-wide processes, and making sure new systems actually change what happens at our properties.

You'll help build an institutional-quality affordable housing compliance function capable of supporting both Arboreal's portfolio and sophisticated third-party nonprofit owners.

You'll:

• Establish and continuously improve our compliance standards, controls, audits, and operating procedures.

• Provide senior-level expertise across LIHTC, HUD and other affordable housing programs.

• Ensure certifications, recertifications, resident files, regulatory requirements, and compliance calendars are handled accurately and on time.

• Build effective quality-control and escalation systems so problems are identified and resolved before they become owner or agency problems.

• Partner with our centralized compliance and support teams to determine what work should happen centrally versus at the property.

• Help represent Arboreal's affordable housing capabilities with existing and prospective nonprofit and institutional clients.

• Prepare our teams and properties for regulatory, file, and physical inspections.

At Arboreal, launching a process isn't the same as implementing it.

We invest heavily in technology, centralized support, and automation. Your job is to make sure those investments translate into better operations at our properties.

You'll:

• Translate new company initiatives into simple, executable workflows for Regional Managers and property teams.

• Monitor exceptions and operating KPIs to identify where processes are breaking down.

• Work directly with Regional Managers and Property Managers to get outstanding issues resolved.

• Establish clear ownership, deadlines, escalation paths, and accountability.

• Visit properties and work directly with site teams to understand why processes aren't working.

• Identify recurring operational failures and redesign the underlying process rather than repeatedly treating the symptom.

• Help create an operating culture where problems are surfaced quickly, ownership is clear, and commitments are followed through.

You are accountable for outcomes, not implementation plans.

If a new process has been documented, trained, and rolled out but isn't actually happening at the properties, the rollout isn't finished.

Growth creates operational complexity. You'll own the operating playbook for bringing new properties and portfolios onto the Arboreal platform.

You'll coordinate across…