Assistant Property Manager II - Views at Madison

Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in state and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.

$30.77-$37.00/hour

The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.

The Assistant Property Manager II is responsible for assisting the property manager in the overall operations of the property including resident satisfaction, retention, and full resident lifecycle activities. In this role, you’ll contribute to an environment that inspires a high level of services for residents to increase access to opportunities and resources that support resident stability.

The Views at Madison apartments are located in Seattle's vibrant Central District, and are 96 units. The building is comprised of Low-Income Housing Tax Credits, Office of Housing, Commerce, and 45 Project-Based Section 8 units.

On-site,Monday - Friday 8:30 am - 5:00 pm, occasional weekend hours as needed. The final schedule will be determined by the supervisor.

• Conduct regular market studies and recommend marketing activities to increase occupancy.
• Utilize Knock for prospect management, meeting internal benchmarks for engagement.
• Answer inquiry calls, pre-screen for eligibility, and determine which units applicants qualify for.
• Keep calendars up to date for prospect tours; schedule and conduct application intake appointments for prospects.
• Assist with all aspects of processing applications, including but not limited to employment and asset verifications, case management collaboration, subsidy inspections, etc.
• Communicate and coordinate applicants' move-in dates, times, and costs. Prepare and complete move-in lease documents, collect move-in payments, and establish resident accounts in property management software. Set up SCL accounts and ensure welcome bags are in the unit.
• Initiate contact with external referral agencies regarding vacancies, assist with client application process, and communicate residency issues with current clients.
• Audit all new and current lease agreements and resident files for accuracy.

• Receive and enter work orders; assist PM in ensuring work orders are completed in a timely manner and that residents are kept informed of the status.
• Assist residents with SHA paperwork, reviewing it for accuracy before submitting it to SHA on their behalf.
• Assist with generating and posting notices to residents for inspections/work to occur in the unit.
• Assist with annual housekeeping and funder inspections.

• Receive and enter work orders; assist PM with ensuring work orders are being completed timely and residents are being kept informed of status
• Assist residents with SHA paperwork, reviewing accuracy before submitting to SHA on their behalf.
• Assist with generating and posting notices to residents for inspections/ work to occur in unit
• Assist with annual housekeeping and funder inspections.

• Keep all resident contact information up to date in Yardi (resident contact, parking information, etc.)
• Filing and tenant file maintenance.
• When the Property Manager is out for 3 or more days, assist in posting rents in Yardi, and working with the Regional Manager on issuing legal notices.
• Perform all aspects of responding to Pest Control issues.

• Actively participate and champion the 'One Team' at the site centered on Bellwether's values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.