Research Coordinator

Please note that this is a W2 contract role for 6 months with possible extensions or conversion to FTE.

We are looking for a motivated Lab Coordinator to support in-person UX research studies involving human participants. The ideal candidate will work closely with researchers and cross-functional teams to coordinate study logistics, manage equipment, guide participants, and support research data collection.

• Assist researchers with executing research studies.
• Set up study equipment and coordinate with product teams, equipment vendors, and research operations to ensure everything is functioning properly.
• Conduct pilot studies, make observations, and provide feedback to improve study procedures and logistics.
• Become familiar with software experiences, potential bugs or limitations, and workarounds for each study.
• Assist project managers and external recruiting services with participant recruitment and scheduling.
• Screen participants, obtain consent, and ensure participant privacy and data confidentiality.
• Guide participants through study procedures and execute research protocols.
• Collect, format, annotate, and organize data according to the study design.
• Prepare basic reports based on collected research data.
• Follow established procedures for handling confidential information and sensitive research data.
• Support research activities, including on-site data collection, participant compensation tracking, and equipment and procedure management.

• Bachelor's degree or equivalent experience in a closely related research field.
• Some experience working in a research or academic environment involving human participants.
• Ability to learn new technologies quickly.
• Strong communication, interpersonal, organizational, and time-management skills.
• Experience using Microsoft Office Suite, particularly Excel.
• Ability to understand technical information and communicate it clearly to non-technical audiences.

• Bachelor's degree in a scientific discipline.
• Experience with research participant recruitment, patient intake, or personal data processing.
• Previous experience as a Research Assistant, Research Coordinator, or in a similar role.
• Experience coordinating schedules across multiple teams, managing shared resources, and collaborating with various stakeholders.