Bartender

Job Summary

To serve beverages and/or food to guests in a friendly, courteous, and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge.

• Greets guests in a courteous and friendly manner, promotes and documents orders for drinks.
• Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
• Maintains proper and adequate set‑up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws, stoppers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures the bank.
• Answers bar phone within three rings and correctly and courteously takes room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
• Performs general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows departmental fire prevention and emergency procedures.
• Uses protective equipment as required.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near‑misses, property damage or loss to supervisor.
• Ensures a safe work environment by following all safety and security procedures and rules.
• Maintains a neat, clean and well‑groomed appearance in accordance with the team member handbook.
• Performs any related duties as requested by supervisor/manager.
• Assists other beverage personnel when needed.

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Holds a current Food Handler Card.
• Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and understand portion sizes.
• Basic English language writing skills for completion of requisitions and vouchers.
• Sufficient manual dexterity to use a knife to make garnishes, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Basic understanding of the English language sufficient to understand customer inquiries and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable safe application of products and processes within the hotel.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting up to 30 lbs. maximum.
• Constant standing and walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

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