Specialty Beauty Advisor - Clinique

Specialty Beauty Advisor – Clinique (SBA – Clinique) Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales in the Clinique brand, including color cosmetics, skincare, and fragrance, by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance, people, and process.

• Meet or exceed Clinique brand sales and clientele goals and help the store achieve its goals related to retail and service sales, guest loyalty, omni‑channel, and shrink.
• Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
• Perform makeup applications, skincare analysis, and product demonstrations with guests.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting sales goals for the Clinique brand and the store.
• Build and maintain strong customer relationships and active contact with a growing customer list for Clinique brand sales, interfacing with existing customers, maintaining a preferred customer list, and following up on inquiries.
• Inform all guests of current promotions, events, and services within the store.
• Stay informed regarding new and existing products and services and be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.
• Maintain strong relationships with Clinique brand partners through required trainings and in‑store events and promotions.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing training, including brand and category education, to enable continuous professional development and drive Clinique brand sales performance.

• Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards.
• Adhere to the Ulta Beauty and Clinique brand dress code, including wearing brand assets as directed.
• Drive sales by keeping the assigned work area replenished, signed, and faced, and ensuring testers are available and maintained in compliance with hygiene standards.
• Maintain outstanding store operational standards, ensuring all merchandise, testers, and demonstration stations are set to company standard and that the Clinique brand area and other assigned areas are clean.
• Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment for the Clinique brand.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• High school diploma is preferred.
• Cosmetology or demonstrator license where required by state law.

• Cosmetics artistry experience preferred.

• Demonstrates significant competency in sales, products, and service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast‑paced environment.
• Strong verbal communication and interpersonal skills.

• Work…