Sales Floor Dept Supervisor - Flooring-Decor
Listed on 2026-01-15
-
Retail
Retail & Store Manager, Retail Sales, Retail Associate/ Customer Service
Sales Floor Dept Supervisor - Flooring-Decor
Join to apply for the Sales Floor Dept Supervisor - Flooring-Decor role at Lowe's Companies, Inc.
What You Will DoAll Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Sales Floor Department Supervisor, this means:
- Providing resources and tools to support those directly helping customers provide the best service.
- Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer‑facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non‑customer‑facing activities (e.g., down stocking, inventory management, area recovery), and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).
The supervisory role may include opening or closing the પરિણ or serving as manager‑on‑duty on occasion.
Travel Requirements:
This role does not require regular travel; however, it may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.
Hourly Full Time:
Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
Requires morning, afternoon, and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Minimum Qualifications- High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
- 1 year of experience in customer service.
- 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
- Experience providing direction or supervision to teams (with or without direct report responsibility).
- Experience supporting or participating in the process of training, mentoring and developing associates.
- Experience working cross‑functionally.
- Experience using Microsoft Office Suite.
- Ability to obtain sales related licensure or registration as may be required by law.
- 3 years of retail customer service experience.
- 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
- Experience in a leadership role with direct report responsibility.
- Experience working in the home improvement retail sector.
- Experience working in a fast‑paced, dynamic retail environment.
- Experience in a key carrying role with Região‑on‑duty responsibilities.
- Experience using store computer systems (including but not limited to Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).
Pay Range: $33.15 - $37.15 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
Associate Benefits- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full‑time and part‑time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family‑building benefits.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).