Key Lead Outlets, Abercrombie & Fitch

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. As part of the store leadership team, the Key Lead drives store performance on the floor through customer experience and team achievement of daily sales.

• Perform opening and closing routines.
• Operate register/point-of-sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge, brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

The schedule will vary weekly, but you should expect to work at least 12-16 hours per week. Required availability on Saturdays, Sundays, and certain holidays. During peak time frames, hours will increase to support the needs of the business.

• High school diploma or G.E.D. preferred, or equivalent.
• One year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking
• Exhibit a strong work ethic.

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our company’s culture and values, and with you.

• Quarterly sales incentive bonus.
• Merchandise discount.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• A global team of people who celebrate you for being you.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to becoming who they are.

A&F owns stores across North America, Europe, Asia, and the Middle East, and operates e-commerce sites at , , and

The starting rate for this position is $22.05 per hour.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.