Store Manager, Small Format Market

The Small Format Market Store Manager is responsible for all aspects of the small format store operations. Store Managers have a passion for leading and are committed to outstanding customer service and developing and supporting staff in a culture based on mutual trust, respect, and accountability. They will be responsible for managing their store with a commitment to PCC’s triple bottom line.

PCC is looking for candidates who drive success in all departments through embodying the Behaviors and Leadership Competencies outlined below.

US-WA-Downtown - Seattle

1320 4th Ave

If you’re a people person, you’re a PCC person. Maybe it’s our co-op roots, or maybe it’s our Northwest nature, but we embrace stewardship and take action because we care. As one of the most trusted grocers in Seattle, we foster high standards and look to our staff members to build trust by acting with integrity — toward our members and shoppers, and toward each other.

PCC is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We value all the individual differences, life experiences, knowledge, self-expression, unique capabilities and talent that our staff members invest in their work, stores and communities. Valuing diversity is a significant part of our culture, our values and PCC’s success.

PCC provides equal employment opportunities to all staff members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Performs other tasks and duties as assigned.
• Provides leadership, direction and mentorship to all store staff
• Fosters trust, respect and accountability to build a strong team within the store
• Participates in hiring, training, and evaluating all store staff
• Oversees all aspects of store operations and ensures execution of programs with consistently high standards
• Handles conflict resolution, problem solving, communication, interpersonal matters, sharing of company vision, and implementation of customer service and position‑specific training
• Sets tone for and maintains the highest standards for store conditions
• Ensures that the schedule is written to meet the needs of the store while maintaining the labor budget
• Maintains all company, store, and department policies and procedures, including those relating to cleanliness, shelf conditions, service standards, food quality and safety, receiving, merchandising, uniform/dress guideline requirements, signage, POS, and bookkeeping accountabilities
• Is directly involved with supporting every store department, diagnosing issues, and developing solutions
• Uses financial reports to analyze results and drive opportunity
• Creates and nurtures an environment for delivering a consistently excellent customer service experience
• Develops and delivers on an annual budget with high expectations regarding sales and profitability
• Provides a healthy and safe work environment for staff
• Embraces the community through personal and staff involvement in the community
• This position works consistently at a light physical work level and may be asked to work on occasion at a medium or heavy physical work level when supporting stores or other offsite events. Frequently required to sit, walk, reach, and grasp. Occasionally required to be on feet with a mix of standing and walking throughout shift.
• Performs other tasks and duties as assigned

This job description is not meant to be an all-inclusive list of duties, responsibilities, and…