Retail Store Manager

Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee® warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection.

Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research.

• Curiosity:
  We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals.
• Passion:
  We love what we do and take pride in sharing our work with others.
• Innovation:
  We are complex problem solvers.
• Collaboration:
  
  We are better together.
• Community:
  We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

Location: Seattle, Des Moines, and Bellingham

Position: Full Time

Rate: $85,000 -$95,000, with a potential for monthly sales bonus

About this role

We are looking for an organized, disciplined, and energetic leader who will run the operations of all Outdoor Research retail stores. (currently locations are Seattle, Des Moines & Bellingham).

• Multi-Store Leadership & Staffing: Direct location-level leadership across three store locations (Seattle, Des Moines, Bellingham) while maintaining optimal staffing coverage and team morale across all sites.
• Financial & Budgetary Management: Drive store teams to achieve monthly and annual sales targets while maintaining oversight of operating expense budgets.
• Merchandising & Visual Execution: Partner with in-house marketing team to design and execute high-impact store layouts, rotating product merchandising, and promotional displays.
• Marketing & Advertising Coordination: Collaborate with marketing and sales teams to launch targeted advertising initiatives across all retail locations.
• Inventory & Seasonal Planning: Partner with the Retail Store Inventory Specialist to build seasonal inventory stocking plans aligned with Open-to-Buy budget and attend seasonal concept-to-consumer meetings to bring key product stories to life.
• Training & Team Development: Onboard and continuously train retail staff in sales strategies, product innovations, and elevated customer service techniques while leading by example on the floor.
• Customer Experience & Community Engagement: Deliver exceptional, memorable customer service throughout the purchasing process and collaborate with local community groups to host targeted in-store marketing events.
• Process Improvement: Continuously evaluate and optimize retail operations and processes to keep OR competitive, efficient, and best-in-class in an evolving market.

What you should bring to the table

• Five plus years of experience in retail sales
• Retail management experience
• Merchandise planning familiarity
• Knowledge of basic marketing and advertising best practices
• Ability to frequently travel regionally to Bellingham & Des Moines, WA
• Active or previous participation in one or more of OR core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word) and point of sale systems
• College degree or equivalent

• 11 paid holidays each year and 3 floating holidays
• Comprehensive medical, dental and vision plans
• Transportation benefits
• PTO and sick/safe time
• Paid volunteer time
• 401k with discretionary company match
• Ron Gregg Outdoor Benefit
• Product discounts
• Employee interest groups including various sports activities

Full-Time/Part-Time Full-Time

Seattle, WA

OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for…