Sr. Mgr. Sales Operations, AWS Specialist and Partner Sales Operations

Sr. Mgr. Sales Operations, AWS Specialist and Partner Sales Operations

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption and growth from the largest and fastest growing small‑and mid‑market accounts to enterprise‑level customers including public sector. We dive deep to understand each customer’s unique challenges, then craft innovative solutions that accelerate their success. This customer‑first approach is how we built the world’s most adopted cloud.

This position supports the AWS Specialist and Partner Organization (ASP). Specialists own the end‑to‑end go‑to‑market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

• Serves as the strategic advisor for multiple sales organizations, using expertise to solve complex operational challenges and execute transformational changes
• Develops and owns the strategic vision for sales operations across multiple organizations, designing innovative approaches that deliver transformational impact on revenue growth and operational efficiency
• Architects and implements scalable sales operations frameworks and mechanisms that drive organizational effectiveness across multiple regions
• Identifies and tackles significantly complex problems in sales operations, acquiring new knowledge and skills as needed to drive solutions
• Leads cross‑organizational initiatives to transform sales effectiveness through innovative technology solutions and process optimization
• Architects comprehensive data strategy and analytics frameworks to enable data‑driven decision making across sales organizations
• Influences organizational priorities and business strategies through deep expertise in sales operations and proven ability to drive results
• Builds consensus among senior stakeholders and drives alignment on strategic initiatives across multiple organizations
• Identifies and mitigates global operational risks before they become roadblocks by deconstructing complex challenges into manageable solutions
• Creates and shares scalable best practices across organizations while actively removing operational bottlenecks
• Acts as a thought leader and subject matter expert in sales operations, mentoring others and driving organizational capability building
• Makes strategic trade‑offs between opportunity, resources and sustainability when designing solutions
• Owns inputs into operational planning (OP1/OP2) for sales organizations
• Leads a team of sales operations specialists in executing against organizational goals
• Responsible for career development and accountability

• 10+ years of senior leadership work in sales operations, sales strategy, finance, business development or other related fields
• 7+ years of leading a divisional sales operations team or equivalent responsibilities supporting a mid‑to‑large‑scale, multi‑geographical, hi‑tech sales organization
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science or a related field
• Experience hiring and leading a high‑performance team

• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience in business‑process design
• Experience rapidly growing an organization and attracting, hiring and maintaining top talent
• Experience working within a high‑growth, technology company
• Master’s degree or equivalent
• Experience leading a divisional sales operations team or equivalent responsibilities supporting a mid‑to‑large‑scale, multi‑geographical, high‑tech sales organization

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