Client Relationship Manager

At Martindale-Avvo, we’re more than just a company – we’re a dynamic team driven by a passion for innovation and excellence in the legal industry. As a leading provider of legal marketing solutions, we empower attorneys to put their best firm forward and connect with clients at their point of need. We are forward‑thinkers, creatives, and industry experts who are dedicated to revolutionizing the way attorneys navigate the digital landscape.

With a rich heritage spanning decades, we’ve cultivated a culture of collaboration, growth, and continuous learning.

When you join Martindale-Avvo, you become part of a diverse community united by a shared commitment to excellence. We value integrity, accountability, and a relentless pursuit of success. Join us and be part of a team that’s shaping the future of legal marketing.

Avvo is seeking a driven, self‑starting Account Manager to further develop our client services and supporting functions. Our Account Managers are responsible for developing long‑term relationships with key legal clients, advocating on their behalf and fostering their success using Avvo’s existing advertising websites and other products.

• Manage an average of 350-450 clients while providing the highest level of sales and support.
• Maximize and grow a book of business with target opportunities for up‑selling and cross‑selling additional Avvo products and services.
• Provide strategic consultative marketing advice while assisting clients in the optimization of their Avvo profile and advertising.
• Responsible for outselling cancellations with active clients as this is a sales role.
• Ability to analyze and interpret data such as performance metrics and historical trends.
• Maintain existing relationships with a focus on continuously building new business for Avvo.
• Advocate on behalf of and assist all Avvo customers to the highest degree.
• Meet and exceed revenue monthly sales quotas.

• Bachelor’s degree or equivalent work experience preferred.
• Ability to provide professional written and verbal communication.
• Working knowledge of Google Suite and other technical suites is a plus.
• Experience with Salesforce or CRM.
• Strong organizational, attention to detail and time management skills are a MUST!
• We value individuals that are fearless
  , coach‑able
  , competitive and arrive at Avvo each day with a positive attitude
  .

• 3 weeks paid vacation, sick days and paid holidays
• Medical, dental, and vision benefits
• 401(k) plan with a company match
• Company-paid ORCA card
• Accessible and transparent leadership team
• Employee recognition programs
• Dog-friendly office
• Casual dress attire

We look forward to receiving your application!

This is a base + commission role with a base that starts at $50k.

Internet Brands and its wholly‑owned affiliates are an equal opportunity employer.