Account Executive; MedInsight

Overview

Leading with our core values of Quality, Integrity, and Opportunity, Med Insight is one of the healthcare industry’s most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, Med Insight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste.

Med Insight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

The Account Executive is a key member of the Med Insight team, responsible for driving client retention and revenue growth within our existing customer base. This role focuses on building strong, strategic relationships with clients to ensure satisfaction, secure renewals, and expand the adoption of Med Insight solutions. Account Executives are trusted advisors who understand client needs, identify opportunities for additional value, and deliver solutions that help clients achieve their goals.

This is a client-facing role with a compensation structure that includes base salary and variable, performance-based incentives aligned to client retention and revenue growth.

Locations:

• 01-Seattle, 1301 Fifth Ave, Ste. 3800, Seattle, WA , USA
• 92-Appleton, 1045 N Lynndale Dr, Ste 2E, Appleton, WI 54914, USA
• 28-Boston, 500 Edgewater Drive, Suite 522, Wakefield, MA , USA
• 29-Burlington, 550 Hinesburg Road, South Burlington, VT 05403, USA
• 09-Chicago, 71 S. Wacker Drive, 31st Floor, Chicago, IL 60606, USA
• 21-Hartford, 200 Great Pond Dr, Windsor, CT 06095, USA
• 16-Houston, 1415 Louisiana St, Suite 500, Houston, TX 77002, USA
• 13-Indianapolis, 10 West Market Street, Ste. 1600, Indianapolis, IN 46204, USA
• 07-Little Falls, 150 Clove Rd, 8th Floor, Little Falls Twp, NJ 07424, USA
• 03-Los Angeles, 251 South Lake Avenue, Suite 910, Pasadena, CA , USA
• 04-Milwaukee 15-Solutions, 17335 Golf Parkway, Suite 100, Brookfield, WI , USA
• 24-Minneapolis, 7500 Flying Cloud Drive, Suite 740, Eden Prairie, MN 55344, USA
• 14-Omaha, 18205 Capitol Ave, Suite 400, Omaha, NE , USA
• 86-Orange County, 19200 Von Karman Ave., Suite 950, Irvine, CA 92612, USA
• 12-Phoenix, 3120 W. Carefree HWY STE 1-776, Phoenix, AZ 85086, USA
• 06-Philadelphia, 801 Cassatt Rd, Suite 111, Berwyn, PA 19312, USA
• 05-Portland, 1455 SW Broadway, Portland, OR 97201, USA
• 35-Portland Maine, 200 Middle Street, Suite 1002, Portland, ME , USA
• 02-San Francisco, 650 California Street, 21st Floor, San Francisco, CA , USA
• 27-St. Louis, 500 North Broadway, Ste. 1750, St. Louis, MO 63102, USA

Responsibilities and requirements are described below in sections:
Primary Responsibilities and Preferred Skills and Experience.

• Own the end-to-end account management process for assigned clients, including renewals, expansion opportunities, and overall satisfaction.
• Develop and execute strategic account plans that drive retention and revenue growth.
• Build and maintain strong relationships with key client stakeholders, serving as a trusted advisor and primary point of contact.
• Identify and pursue upsell and cross-sell opportunities to expand Med Insight’s footprint within existing accounts.
• Lead renewal negotiations and ensure timely completion of contracts and documentation.
• Deliver client presentations and facilitate strategic planning sessions to align Med Insight solutions with client objectives.
• Collaborate with internal teams to ensure smooth onboarding, training, and ongoing support for clients.
• Monitor account health, usage metrics, and engagement to proactively address risks and opportunities.
• Maintain accurate records in CRM systems and ensure compliance with internal processes.
• Support billing and invoicing accuracy by coordinating with Finance and resolving any account-related issues.

• Bachelor’s degree in business, Healthcare, or related field preferred.
• 5+ years of experience in account management, client…