Consulting Services Sales Acct Manager

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

In the role of Consulting Services Sales Acct Manager, you will focus on driving customer success and growing Adobe’s Subscription and Custom Professional Services reach. Acting as a trusted advisor, you provide strategic mentorship to help customers adopt subscription offerings such as Ultimate Success, Coordinated Services, Premium Learning and Custom Professional Services. You will also find and close new professional services opportunities.

This quota‑carrying role merges consultative solutioning with proactive sales engagement.

Customer Success & Solutioning

• Partner with license sellers to position subscription value and align custom services to customer business objectives.
• Present tailored presentations, value summaries, and success plans to drive adoption and improve return on investment.
• Assist with pre‑sales solution development and estimation for subscription and custom professional services engagements.
• Collaborate with delivery teams to ensure seamless handoff from sales to delivery.

Sales & Business Development

• Generate net‑new subscription and custom professional services bookings by identifying, developing and closing opportunities within assigned accounts.
• Develop and maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives.
• Lead negotiation, contracting and approval procedures for subscription and custom professional services agreements with large strategic accounts.
• Work closely with field sales and solution architects to craft compelling proposals and account strategies.

Relationship Management

• Build strong, positive relationships with customers by understanding their business goals and aligning Adobe subscription and custom professional services offerings to deliver measurable outcomes.
• Support account planning and manage customer blocking issues as needed.

Operational Excellence

• Maintain pipeline hygiene and accurate forecasting using CRM tools.
• Track and report performance metrics for deals and partnerships.
• Leverage internal resources and professional networks to uncover new opportunities and expand influence within accounts.

• 5‑7 years of experience in customer‑facing roles such as sales, consulting or customer success, with a proven track record of meeting or exceeding quota.
• Strong understanding of subscription models, SaaS and professional services sales.
• Domain expertise and technology background to understand business problems, conceptualize the solution and articulate value.
• Familiarity with Adobe Experience Cloud or similar enterprise‑level solutions.
• Outstanding presentation, storytelling and negotiation abilities for high‑value strategic agreements.
• Effective executive communication, ability to pitch creative ideas to different personas and decision‑makers.
• Ability to manage multiple opportunities, prioritise effectively and work independently in a matrixed environment.
• Knowledge of digital marketing, SaaS and cloud‑based offerings.
• High intellectual curiosity and eagerness to learn new technologies.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $245,300 – $421,800 annually. Pay within this range varies by work location and may also depend on job‑related knowledge, skills and experience. Your recruiter can share more about the specific salary range for the…