Senior Account Executive, TPA

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Full Time Seattle, WA, US

14 days ago Requisition

Salary Range: $ To $ Annually

The Senior Account Executive, TPA is responsible for managing and growing a portfolio of client accounts while serving as a strategic partner to clients and consultants. This role focuses on client retention, revenue growth, and long-term relationship management, while delivering a consistent, high-quality client experience.

The Senior Account Executive works closely with internal teams to support implementations, resolve issues, identify growth opportunities, and provide proactive, consultative account management.

Serve as the primary relationship lead for assigned client accounts and consulting partners.

Build and maintain strong, collaborative relationships with client stakeholders and day-to-day contacts.

Act as a trusted partner by aligning First Choice Health solutions with client goals and needs.

Retention, Growth & Revenue

Retain and grow First Choice Health business within assigned accounts.

Identify and execute upsell and cross-sell opportunities across products and services.

Drive account expansion through proactive engagement and solution-based selling.

Strategic Consulting & Analytics

Provide insights on plan performance, claims trends, and cost drivers.

Analyze data to identify trends, risks, and opportunities for improvement.

Use data and industry knowledge to support client strategy and recommendations.

Renewals & Account Strategy

Lead the renewal process for assigned accounts.

Coordinate internal teams to develop and execute renewal strategies.

Ensure renewals are timely, well-organized, and aligned with client objectives.

Implementation & Operational Support

Support new client implementations as needed to ensure smooth onboarding.

Partner with internal teams to address operational challenges and resolve client issues.

Communicate client needs and priorities internally to ensure alignment and follow-through.

Market & Community Engagement

Represent First Choice Health within the employee benefits and healthcare community.

Participate in industry events, trade shows, benefit fairs, and client meetings.

Provide on-site client support as needed, with regional and occasional national travel.

Additional Responsibilities

Perform other related duties as assigned.

Minimum six (6) years of relevant experience in healthcare, third-party administration, health plans, or employee benefits.

Proven success in client retention, account growth, and revenue generation.

Strong verbal and written communication skills, including the ability to present internally and externally.

Demonstrated ability to work effectively in a team-based environment.

Strong organizational skills with the ability to manage multiple priorities.

Proficiency with CRM systems (e.g., Salesforce) and productivity tools such as Google Workspace or Microsoft Office.

Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.

Prior Account Executive or Account Management experience with a TPA, health plan, or network organization.

Active Life & Health insurance license.

Strong customer-focused mindset with the ability to balance client needs and internal collaboration.

Ability to adapt and thrive in a fast-paced, growth-oriented environment.

This position is also eligible for performance-based incentive compensation.

We offer competitive benefits, opportunities for professional growth, and the chance to work alongside respected leaders in the healthcare and employee benefits industry.