Business Developer II

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

Responsible for selling products, services, and solutions to dialysis customers within an assigned region. Acts as the primary post-sale point of contact, focusing on customer satisfaction, retention, and year-over-year business growth. Maintains strong relationships with key accounts through regular on-site visits and ongoing communication across multiple channels.

Engages customers through face-to-face meetings, virtual communication, and other mediums to support clients and close sales opportunities. Responds to customer inquiries and provides strategic recommendations on appropriate products and solutions tailored to client needs.

Manages and advances opportunities through all stages of the sales cycle using CRM tools, ensuring accurate data entry for forecasting and Sales, Inventory, and Operations Planning (SIOP). Executes sales strategies with urgency, generates sales reports, and identifies opportunities to increase sales volume while maintaining high service levels.

Responsibilities:
· Sales & Business Development:
Serve in an entry-level marketing and business development role focused on driving new and recurring revenue within the dialysis segment. Act as an individual contributor responsible for supporting territory sales growth.
· Territory Ownership:
Manage a defined geographic territory with ownership of all dialysis customer relationships within that region. Maintain strong relationships with both new and existing customers through regular outreach and site visits.
· Customer Engagement:
Contact and engage customers across multiple communication channels—including in-person meetings, phone, email, and virtual platforms—to promote products, services, and solutions that meet dialysis customer needs.
· Market Development:
Identify customer needs, industry challenges, and competitive intelligence to inform sales strategies and marketing initiatives specific to the dialysis segment.
· Marketing Strategy & Proposals:
Develop and create proposals that support marketing and sales strategies tailored to dialysis customers and the assigned business segment.
· Sales Presentations & Demonstrations:
Conduct product demonstrations and sales presentations that highlight the value and clinical benefits of products and services offered to dialysis providers.
· Quoting & Proposal Development:
Prepare accurate quotes and proposals for customers and support the sales cycle from opportunity identification through closing.
· CRM Management & Forecasting:
Maintain accurate and timely records in CRM systems to track opportunities, support sales forecasting, and contribute to Sales, Inventory, and Operations Planning (SIOP).
· Customer Satisfaction & Retention:
Ensure high levels of customer satisfaction by responding to inquiries, addressing concerns, and strengthening relationships to increase wallet share and long-term retention.
· Reporting & Administrative Support:
Generate sales reports, maintain account documentation, and support territory planning to ensure sales goals and service levels are achieved.
· Additional Responsibilities:
Perform other duties as assigned by Sales leadership to support business objectives and territory growth.

Organization Impact:
· Operates within objectives defined by upper management…