Inside Sales Representative

For over 45 years, we’ve proudly served our community with trusted residential HVAC, plumbing, and electrical solutions. As we continue to grow, we’re looking for a driven and personable Inside Sales Representative to join our team. This role is ideal for someone who thrives on connecting with customers, closing warm leads, and making a real impact. If you’re ready to build a rewarding career with a well-established company that values both its employees and its customers, we want to hear from you.

• Earn a competitive wage of: $100K-150K+ ($25.00 per hour + Commission)
• Schedule:
  
  Monday - Friday 10:00am - 6:30pm
• Coverage of your medical premiums, plus full dental, vision, and life insurance
• Company-matched 401K
• Paid holidays and accrued paid time off
• Enjoy a set weekly work schedule, so you can plan your time with ease
• All company technology provided, with a company cell phone, tablet, and laptop to keep you connected
• Ongoing training to help you grow technically and professionally in your career

• Call warm leads daily - unsold repair and replacement estimates are your goldmine
• Close the deal over the phone with confidence, empathy, and urgency
• Build trust by overcoming objections and offering flexible financing options
• Be the go-to resource for our techs and outside sales reps - help get the sale across the finish line
• Follow up like a pro: phone, text, email - whatever it takes to reconnect
• Make happy calls to ensure customer satisfaction and service quality
• Track all activity in Service Titan CRM and keep your follow-ups organized
• Be ready to make 65+ calls per day - we're not shy about working the phone!

• 2-2.5 closed deals per week
• $150K in monthly closed sales
• All unsold leads contacted within 24 hours
• Multiple contact attempts across multiple days and platforms
• A growing pipeline and stronger relationships every single day

• Strong emotional intelligence: especially when customers are frustrated
• Customer-first mindset: you love helping people and making things right
• Grit: the persistence to turn "no" into "not yet" then a "not yet" to a "yes lets do business".
• Customer-first mindset: you love helping people and making things right
• A bias for action: you don't wait to be told, you go make it happen
• A servant-leader attitude: you're here to help people, not just sell
• High Energy - driven to seek continuous improvement and help build a culture of accountability
• A teammate - you enjoy working in small teams, building relationships, and supporting others
• Entrepreneurial - must be a self-starter and can identify and implement initiatives that are well-aligned with the company’s strategic plan
• Results Oriented - links decisions to overall business objectives
• Affable & Collaborative - ability to embrace, support and practice a collaborative style which goes beyond relationship building. They will achieve results with and through others.
• Communicative - possesses exceptional written and verbal skills enabling her/him to prepare and present information and recommendations to a broad and diverse audience, including technicians and employees, peers on the management team, and investors

• If you don't like talking on the phone for hours a day
• If you're from the HVAC/plumbing industry and just want to coast
• If you're uncomfortable asking for the sale or working with targets

• Warm leads only - no cold calling
• Support from CSR team for live transfers
• Service Titan CRM to manage all activity
• Daily activity checklist & follow-up playbook
• Ongoing training and support from a growing national team

• At least 2 years of inside sales experience with demonstrated success at high closing rate
• Experience with financing plans and the ability to clearly present options