Local Market Account Management; West

Be Aware of Fraudulent Recruiting Activities
:
Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.

Please contact Lincoln's fraud team at  if you encounter a recruiter or see a job opportunity that seems suspicious.

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Alternate Locations: US West;
Seattle, WA (Washington)

Work Arrangement:

Hybrid :
Employee will work 3 days a week in a Lincoln office

Relocation assistance:is not available for this opportunity.

Requisition #:76842

As a Local Market Account Manager
, you'll serve as a trusted partner to internal and external stakeholders, building strong relationships and helping deliver an exceptional customer experience. You'll manage increasingly complex assignments and projects, analyze and resolve challenging issues, and advocate for customers to drive meaningful, positive change. If you're a collaborative problem-solver who enjoys building relationships and making an impact, we'd love to hear from you!

• Build and grow trusted relationships with brokers and clients across your local market.
• Lead retention and account management strategies that drive customer satisfaction, profitability, and long-term growth.
• Serve as a consultative partner, helping clients navigate their benefits needs and maximize the value of Lincoln's solutions.
• Proactively identify and address client concerns, delivering solutions that strengthen relationships and improve outcomes.
• Partner with internal teams to provide seamless service, resolve issues, and support client success.
• Create and execute strategic account plans that deepen engagement and improve retention.
• Identify at-risk business and implement retention strategies to protect and grow your book of business.
• Deliver education, insights, and recommendations that help clients make informed benefits decisions.

Must-have experience (Required):

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• 3+ Years of experience in in client service, account management, insurance, employee benefits, or related experience.
• Strong verbal and written communication skills, with the ability to effectively engage and influence a variety of internal and external stakeholders.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to obtain and maintain required licenses upon hire.

Nice-to have Experience (Preferred):

• Demonstrated ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Knowledge of employee benefits, group insurance products, or the broader benefits marketplace.
• Ability to identify opportunities to improve the customer experience, strengthen relationships, and support client retention and growth.

Travel Requirements

• Up to 25%

Applications will be accepted through November 2, 2026, and posting may be taken down early due to applicant volume.

At Lincoln Financial, we…