Territory Sales Associate

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do  a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

* Please note:

Candidates must live within or be willing to relocate to the Seattle, WA Area to perform the duties of this role.

Primary Function of Position

The Territory Sales Associate (TSA) plays a pivotal role in enhancing surgical practices by promoting the adoption and utilization of the da Vinci® Surgical System in the territory through strategic sales initiatives and partnerships, thereby improving patient outcomes.

Essential

Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by the functional people manager)

• Develop and execute a sales strategy with the Clinical Sales Manager tailored to the local market to optimize the deployment and utilization of the da Vinci® Surgical System.
• Serve as a resource to Key Opinion Leaders (KOLs) and surgical teams, providing expert guidance and insights on the use of the da Vinci® Surgical System through ongoing case support and training.
• Lead and support Sales and Marketing initiatives, enhancing system awareness and procedure adoption.
• Design and implement tailored surgery plans for surgical teams to ensure proficient and autonomous system use.
• Drive user base expansion by cultivating strategic partnerships with KOLs and promoting advanced instruments and accessories.
• Support and sell digital solutions and advanced instrumentation, enhancing digital infrastructure and client capabilities.
• Demonstrate proficiency in technology platforms to support digital solutions and client needs.
• Maintain flexibility to provide after-hours and weekend support as needed.
• Collaborate with hospital executives and surgeons to support and expand the hospital's robotic surgery program.
• Align closely with hospital leaders to communicate the value of the da Vinci® Surgical System and facilitate its expansion within their facilities.
• Work cross-functionally with Intuitive teams to explore opportunities for expanding the da Vinci® program and enhance product performance based on client feedback.
• Build and maintain long-term partnerships with healthcare professionals and hospital leadership teams to ensure satisfaction and repeat business.
• Lead initiatives to improve customer satisfaction and retention through best practices in post-sale support and client education.
• Manage administrative tasks, including sales activities and expense reports.

Qualifications Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

• Bachelor’s degree required.
• Minimum 2 years of outside sales experience required.
• Proven ability to work cross-functionally and translate client feedback into actionable product improvements.
• Strong customer service orientation…