Security Officer, Senior

Security Officer, Senior

Join to apply for the Security Officer, Senior role at SEATTLE CENTER
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Seattle Center is where community comes together—an iconic, inclusive destination that delights and inspires the human spirit. It is the region's premier civic, arts, and family gathering place in the core of our city, home to more than 30 arts, cultural, and entertainment organizations, family attractions, and tourist amenities. Seattle Center expanded its role recently beyond its well‑known 74‑acre campus to serve as the City’s lead for operating Seattle’s new Waterfront Park, a series of new public spaces on Seattle’s downtown waterfront between Pioneer Square and the Seattle Aquarium.

As a full‑time Senior Security Officer, you will provide leadership and guidance to a staff of security officers responsible for Campus and Waterfront operations. Duties include patrolling the grounds, safeguarding public safety, and securing the facilities on Campus and at the Waterfront Park.

This position involves assigning patrol sectors, monitoring assignment completion, providing assistance for security, crowd control, accident or crime scene protection, and interacting with members of other work units and external agencies by radio, telephone, and in person. The Emergency Services Unit emphasizes excellent customer service to guests, clients, and staff, ensuring safety and enjoyment throughout Seattle Center and the Waterfront Park.

The role exercises discretion and judgment in handling security matters, uses de‑escalation methods, and prioritizes multiple incidents, but does not have formal arrest authority.

The unit operates 365 days a year on multiple shifts. This opening is for 3rd shift (11 pm – 7 am, Sundays and Mondays off) located at Seattle Center Campus.

• Lead and assign the work activities of Security Officers. Ensure adequate coverage for events by assigning officers and checking the master schedule.
• Train and evaluate the work of staff.
• Assign patrol sectors, monitor completion of assignments, provide assistance for security, crowd control, accident or crime scene protection.
• Provide information and assistance to the public.
• Maintain routine records and prepare written reports.
• Administer first aid, call for emergency treatment, as needed.
• Perform other related duties of a comparable level/type as assigned.
• Interact with members of other work units and other external agencies on a regular basis by radio, telephone and in person.

Minimum Qualifications:

Experience:

Requires two years of experience in security work, including developing security policies and procedures and supervising or leading staff.

Education Equivalency:
Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.

You will be successful in this role if you have:

• Excellent interpersonal and conflict resolution skills. Ability to train staff to communicate clearly and diplomatically with the public while enforcing security rules, often under stressful situations. Ability to resolve conflicts between the public and/or staff and negotiate solutions without resorting to force or provoking unneeded conflict. Ability to persuade and elicit cooperation and compliance under difficult or stressful circumstances.
• Leadership competencies that encourage open and transparent communication and create a culture of belonging among staff.
• Experience providing excellent customer service and equal protection under the law at all times to all persons regardless of circumstance.
• High organizational skills.
• Ability to communicate clearly in English both verbally and in writing.
• Two years’ security or law enforcement experience in a supervisory capacity.
• Ability to work within a diverse workforce serving the public and clients of multicultural backgrounds.
• Ability to be effective in a team setting or alone after being given verbal or written instructions.
• Proficiency in Microsoft Word, Excel and Access and other software applications.

• Abi…