Traffic Guide

Job Description

Harborview (HMC) Parking/Commuter Services is hiring a full‑time variable shift Traffic Guide to troubleshoot and fix minor parking equipment issues, conduct preventative maintenance, enforce parking regulations, provide safety transports of staff to parking facilities, identify opportunities to improve signage, conduct capacity checks, and observe activity in the garage.

Harborview (HMC) Parking/Commuter Services is a division of the Department of Public Safety that serves HMC guests.

The Traffic Guide will troubleshoot and fix minor parking equipment issues, conduct preventative maintenance, enforce parking regulations in HMC campus parking areas, provide safety transports of staff to parking facilities, identify opportunities to improve signage, conduct capacity checks, and make observations about activity in the garage.

• Using department vehicle, provide safety escorts to staff to and from locations on campus to the HMC parking garages and offsite clinics operated by HMC.
• Conduct safety patrols in the parking garages and report suspicious activity to the Public Safety dispatcher for security to follow up.
• Ensure parking garages doors and gates are secure outside of business hours.
• Enforce parking permit and payment requirements for staff and visitors.
• Troubleshoot permit and payment issues at the parking gates.
• Troubleshoot and resolve minor parking equipment issues.
• Respond to requests to resolve parking gate malfunctions.
• Occasional cleaning of parking facilities.
• Patrol assigned campus parking areas on radio equipped vehicles; observe parking and traffic patterns; issue electronically generated and manual warnings for parking violations.
• Identify and report inadequate signage.
• Direct traffic for scheduled activities and in the event of a traffic accident, campus construction, or other traffic disruptions.

• High school graduation or equivalent.
• One year experience in a customer service environment or working in contact with the public.
• Equivalent experience will be considered where legally required.

Pay Range Minimum: $44,256.00 annual.

Pay Range Maximum: $52,104.00 annual.

Benefits information is available at: https://(Use the "Apply for this Job" box below)..

Shift: Alternate Work Shift (United States of America).

Regular position.

Full‑Time Equivalent: 100.00%.

Union/Bargaining Unit: SEIU Local 925 Nonsupervisory.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.