Appliance Service Technician; Seattle, WA

Appliance Service Technician (Seattle, WA)
** Up to $1500 Sign On Bonus**

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest‑growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

As an Appliance Care Expert, you’ll combine hands‑on repair skills with the power to deliver smart, lasting solutions. From repairing major household appliances to confidently recommending service plans and accessories, your role is equal parts technician, educator, and representative of a brand customers trust. If you love solving problems, helping people, and building a career with purpose we want to hear from you.

• Annual wage increases and uncapped incentive opportunities
• Service van provided
• Laptop computer and smartphone
• Uniforms, work boots, and specialized tools
• Medical, dental, vision, and life insurance on DAY ONE
• 401K and tuition reimbursement
• Paid vacation and paid holidays
• Career growth opportunities and continuous technical training

Competitive hourly rates: $24 – $37+ base, depending on experience, certifications, and location.

• Diagnosing and completing in‑home repairs on GE Appliances’ major appliances
• Using sound judgment to recommend repair versus replacement based on cost‑effectiveness and customer needs, prioritizing repairs whenever practical
• Promoting and selling service contracts, water filters, and related products/appliances as appropriate, always focusing on value‑driven solutions and the best customer experience
• Operating an assigned Bodewell service van to customer locations
• Accurately documenting repairs, routes, and work activities
• Participating in training sessions, meetings, and events to maintain industry expertise
• Managing inventory and maintenance of your service vehicle
• Delivering high‑quality service and maintaining strong customer satisfaction
• Following all safety protocols to protect yourself and others

• HS diploma or general education degree (GED)
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
• Ability to diagnose and repair major appliances
• Excellent customer service and communication skills with a responsive, professional approach
• Basic computer aptitude, including proficiency in Microsoft Office Suite (Outlook, Teams)
• Ability to work a flexible schedule with some Saturdays as needed
• Valid state driver’s license and successful completion of background check, physical, and drug screen
• Must have or be willing to obtain CFC certification within 6 months
• Wear uniform and maintain standards of personal grooming and appearance consistent with GE Appliance values
• Self‑directed and solid team player
• Ability to deescalate situations and rebuild customer confidence in our products
• Ability to perform the essential functions of the position, with or without accommodation, including:
• Step up, into, and out of a van and sit for extended periods of time
• Handle/work with parts/equipment that may be hot, cold, and/or wet
• Use powered hand tools and occasional vibratory tools/equipment
• Handle and lift parts or materials of at least 77 lbs lifting/carrying and 70 lbs pushing/pulling

• 6+ months of experience with refrigeration repair
• Experience using Salesforce or similar customer relationship management (CRM) systems
• CFC certified
• Certification in appliance repair or associate’s degree preferred
• Read and interpret wiring diagrams, schematics and other service information

Our work is centered on our people and culture, reflected in our Zero Distance philosophy. We reaffirm our commitment to inclusion and diversity (I&D), fostering an environment where every individual feels valued, connected, and empowered to contribute. This underscores our dedication to creating solutions that empower colleagues, strengthen communities, reinforce a culture of belonging, purpose, and engagement, and reflect the diversity of the communities we…