Apartment Maintenance Tech; temporary

Pilot Property Management is a Seattle-area company specializing in multifamily real estate. As we continue to grow our portfolio of 1000+ units, we are strengthening our facilities operations to ensure consistent service, quality, safety, and operational efficiency across all properties.
This is a full-time, temporary position expected to last from November 2026 to April 2027.

Unresolved maintenance items are among the top reasons people leave an apartment. The ability of our team to quickly respond to and resolve issues is a key part of our business. While Maintenance Techs may complete some projects independently, we work as a team and the role requires professionalism and a customer service mindset.

• 2+ years general maintenance and repair experience, or related experience
• Prior customer service or property management experience preferred
• Great written and verbal English communication skills
• Attention to detail and pride in a job well done
• Self-motivated, with the ability to work independently and manage time effectively
• Coachable, receptive to feedback, and willing to follow direction
• Calm under pressure and able to maintain professionalism in intense or urgent situations
• Commitment to company policies, best practices, and service standards
• Adherence to Federal, State, and local fair housing laws
• High School diploma or GED required, higher education encouraged
• Furnishment and use of employee-owned tools

• Valid Washington state driver’s license and insurable driving record (no DUIs) - candidates with an out-of-state driver license have 30 days from hire to obtain a valid WA license
• Comfortable navigating urban environments - this role requires daily travel between sites
• Reliable personal transportation required
• Must be able to pass criminal and driving background checks

This role involves regular physical work, including frequent walking, kneeling, standing, bending, stooping, reaching,lifting upto 50lbsindependently, and climbing stairs and ladders. The position also requiresoperatinga large variety of tools and equipment, both indoors andoutdoorsin varied weather conditions.

Adherence to company health and safety policies is required at all times.

The following describes the general nature and level of the work performed by the individual and is not intended to be all-inclusive. Itrepresentsessential elements and criteria necessary to successfully perform the job. It is generally agreed that other duties may be assigned.

• Perform a wide range of general maintenance and repair tasks (light carpentry, drywall repair, painting, caulking, fixture replacement, minor repairs, and appliance troubleshooting).
• Prioritize, schedule, and completemaintenancework orders based on urgency, safety concerns, and resident impact.
• Communicate professionally and courteously with residents to coordinate service appointments and provide status updates.
• Ensure all work is completed safely, efficiently, cost-effectively, and in compliance with applicable codes, regulations, and company standards.
• Plan and execute apartment unit turnovers to minimize vacancy time and ensure units arerent-ready.
• Conduct regular property inspections and proactivelyidentifymaintenance issues, safety hazards, and opportunities for preventative maintenance.
• Escalate work requiring licensed or specialized trade professionals whenappropriateandassistwith coordination as needed.
• Maintainaccurateandtimelydocumentation, including work orders, photos, receipts, invoices, and expense reports.
• Report, document, and communicate safety concerns, property damage, or operational risks promptly to supervisors or property management.
• Collaborate…