Case Manager - Junction Point

Full-time position s tarting at $24.60 - $27.36/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account and Flexible Spending Account
• Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
• CCS/CHS 403(b) Employee Saving Plan
• Employee assistance program
• Lots of room for advancement

Program Description

Junction Point provides safe and dignified 24/7 enhanced shelter and supportive services for at least 45 people age 50 and older experiencing homelessness. Our mission is to provide a hospitable and low barrier shelter with a harm reduction model. This is to be done in the spirit of the ministry of presence, which fosters attention to the individual and respect for each person’s unique situation.

This shelter is for a population of older people who are vulnerable to the weather, street predators, and illness. These people may be high needs, have serious physical disabilities, chronic and acute mental illness, active chemical dependency and trauma. Junction Point Shelter emphasizes moving people into permanent housing through case management. Case Managers are responsible for providing direct service to the participants by identifying barriers to them reaching the goal of quickly into permanent housing, and working with the participant to overcome those barriers.

Case Managers will foster a team environment among shelter staff and volunteers. CCS is committed to making our services, our agencies and our communities free of the divisive and dehumanizing ravages of racism. We strive for anti-racist programming and practices by supporting racial equity and justice in our daily work.

Position Description

The Case Manager provides engagement and support services to people who may use illicit substances, have significant mental or physical health issues, or are part of other stigmatized populations by using a positive, harm reduction approach. The emphasis is on meeting individuals “where they are at” and providing non-judgmental, non-coercive services and resources to individuals. The Case Manager will work directly with participants to obtain stabilized permanent housing, and to develop individualized goals for enrichment, stability, wellness and recovery as applicable.

Case Managers will work closely with the Coordinated Entry program and will refer and advocate for participants to obtain appropriate resources and permanent housing.

• Work with clients to identify specific barriers that clients are facing to move into appropriate housing, and develop housing goals and action plans with them.
• Build rapport, provide support and advocate for a diverse range of clients including individuals who are actively using substances and/or are living with significant mental/physical health challenges using harm reduction approaches when applicable.
• Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Mediate disputes between clients.
• Assist clients in mitigating behaviors that could adversely affect their ability to continue in the program.
• Assist clients in obtaining documentation needed for housing and when deemed appropriate by Supervisor, accompany clients to outside appointments.
• Advocate for and assist clients to ensure that the type of housing they get connected to will meet the specific needs of the participants.
• Meet with clients on an ongoing basis to ensure that they are making progress on their housing goals.
• Develop relationships with landlords for the purpose of placing clients.
• Provide clients with referrals to other community resources to resolve barriers to housing, and develop and maintain cooperative relationships with current programs providing services for people who are experiencing homelessness, and have significant mental health, physical health or addiction issues.
• Assist clients in moving into their new housing units as needed.
• Support clients in maintaining housing through outside follow up services.
• Maintain client records, case…