Community Diversion Referral Manager; PPM III

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

The King County Youth Diversion and Intervention (KCYDI)
Referral Manager will be a member of the Children, Youth, and Young Adults Division’s (CYYAD) Youth Diversion and Intervention Team (which includes a Program Manager, Contract Monitor and Evaluator). The position will manage referrals to community-based navigators in partnership with the CYYAD Youth Diversion and Intervention Program Manager, King County Prosecuting Attorney’s Office (PAO), and community-based provider organizations. This position requires a strong leader with a deep understanding of community organizations, restorative justice approaches, youth development services, and equity, racial and social justice principles in action.

The ideal candidate will demonstrate proven ability to provide effective customer service to youth and their families, as well as CYYAD’s juvenile legal system partners.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

The Children, Youth, and Young Adult Division (CYYAD) envisions a King County in which all young people have equitable opportunities to be happy, healthy, safe, and thriving members of their communities. CYYAD manages investment strategies that build the life, academic, and employment skills for young people to reach their full potential. The division also delivers re‑engagement, education, and employment programs for youth and young adults ages 16‑24 years and is partnering with King County agencies and community organizations to transform the County’s juvenile legal system through community-based diversion.

• Best Starts for Kids Sustain the Gain Investment Strategies (Ages 5 to 24)
• Child Care Subsidies and Wage Boost Pilot
• Puget Sound Taxpayer Accountability Account’s K‑12 and post‑secondary investment strategies
• Employment, Education and Training Services

• Develop, implement and manage the referral process of youth and community members who experienced harm from the King County Prosecuting Attorney’s Office (PAO) to KCYDI contracted community‑based services;
• Contact referred youth and/or their families to engage them and refer them to community‑based navigation services from contracted community‑based organizations;
• Partner with the Black, Indigenous and People of Color (BIPOC) community‑based organizations providing KCDYI navigation services to standardize the intake and assessment process;
• Work with partners to identify system barriers and strategies to drive continuous quality improvement that leads to better outcomes for youth/young adults (decreased involvement in the legal system; positive youth development; positive cultural identity; completion of secondary credentials, enrollment into post‑secondary, persistence in post‑secondary, employment);
• Work with County stakeholders, including, but not limited to, Department of Public Defense, Prosecuting Attorney’s Office, King County Superior Court, Care First and other Department of Community and Human Services (DHCS) staff to ensure that youth have access to the services and programming they need to meet their goals and avoid further involvement in the criminal legal system;
• Work with DCHS Performance, Monitoring and Evaluation team and the KCYDI Program Manager to ensure that contractors are submitting all data related to referrals and enrollments, and assessing effectiveness of the referral process for community based diversion;
• Collaborate with the KCDYI team to ensure that provider agencies receiving County funding are providing high quality, outcome-based services to young people;
• Collaborate with the KCDYI team to ensure that provider agencies have access to technical assistance and professional development when needed;
• Main…