Shelter Monitor, Social Work

Shelter Monitor

Lakefront Community House

600 N 130th St, Seattle, WA 98133

Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm

This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager.

Responsibilities:

• Assist clients/participants in completing intake and exit paperwork.
• Monitor individuals entering and exiting the shelter and enforce guest policy.
• Maintain logs and complete incident reports.
• Handle donations.
• On-site presence in the shelter, provide assistance to the program participants.
• Monitor activities, safety, security and cleanliness in the shelter.
• Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
• Prepare vacant units including light maintenance and cleaning and painting.
• Cleanup any biohazards with appropriate Personal Protective Equipment (PPE).
• Respond to program participants' concerns and questions.
• Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants.
• Respond to emergencies, perform grounds checks.
• Call 911 in case of emergencies such as fire or injuries.
• Alert LIHI staff and management of incidents, safety concerns and other related issues.
• Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues).
• Foster a clean and safe environment.
• Engage with assigned training and comply with training deadlines.
• Utilize PPE Equipment and follow PPE protocols.
• Other duties as assigned.

Minimum Qualifications:

• Ability to work with minimal supervision.
• Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues
• Problem solving and conflict resolution skills.
• Basic computer skills
• Able to read, write and communicate in English.

Preferred

Qualification:

• Experience providing services to low-income and/or people experiencing homelessness.
• One year maintenance, customer service and/or direct service.

Other Requirements:

• Must have access to reliable transportation.
• Must pass criminal background checks and drug screening test.

Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm