Peer Support Manager

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All Plymouth Buildings, Seattle, WA, US

2 days ago Requisition

Salary Range: $ To $ Annually

$102,170 - $114,566

New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits .

Greater Seattle Area, WA (In-Person)

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, we believe everyone deserves a safe home and the opportunity to thrive. That’s why we provide long-term housing paired with on-site services that promote stability, health, and community. Our culture is rooted in dignity, respect, and shared responsibility:
We practice hospitality, communicate with care, and collaborate across differences. We value lived experience, cultural responsiveness, and approaches grounded in harm reduction, trauma-informed practice, and resident choice. We look for people who are committed to safety, learning, and continuous improvement — and who bring steady, values-aligned service in moments that are complex or high-stress.

The Peer Support Manager leads and strengthens Plymouth Housing’s peer support program across the organization’s housing portfolio. This role supervises Certified Peer Support Specialists and the Lead Peer Support Specialist, ensuring peer services are resident-centered and aligned with Plymouth Housing’s mission, Housing First philosophy, harm-reduction practices, trauma-informed care, and recovery-oriented principles.

The Peer Support Manager provides administrative and peer-support-specific supervision; supports staff development, role clarity, and ethical practice; and helps build a sustainable, organization-wide peer program. Working closely with property-based teams, Integrated Care, Resident Well-Being, and other internal and community partners, this role expands opportunities for resident connection, wellness, recovery, self-advocacy, and belonging.

• Supervise, coach, mentor, and support Certified Peer Support Specialists and the Lead Peer Support Specialist across Plymouth Housing properties.
• Provide regular administrative and peer-support-specific supervision, including reflective practice, performance feedback, documentation review, staff development, role-boundary guidance, and support with ethical questions.
• Support staff onboarding, orientation, professional-development planning, training, retention, wellness, and team cohesion.
• Ensure peer staff understand and practice appropriate confidentiality, consent, documentation, professional boundaries, ethical use of lived experience, and escalation procedures.
• Promote peer-support services grounded in shared experience, mutuality, empowerment, respect, hope, self-determination, recovery, and resident choice.
• Support peer staff in providing voluntary, relationship-based, strengths-based services that honor each resident’s culture, voice, safety, dignity, goals, and individual pathway of recovery.
• Partner with building teams, Integrated Care, Resident Well-Being, and other departments to identify resident needs, service gaps, and opportunities for…