Asylum Services Navigator

Asylum Services Navigator

The Asylum Services Navigator at the International Rescue Committee (IRC) plays a vital role in assisting asylum seekers and migrants in navigating the U.S. asylum system. This position involves conducting client intakes, providing information on available resources, and facilitating referrals to essential services. The ideal candidate will possess strong interpersonal skills, cultural competency, and the ability to assess client needs effectively.

This role requires collaboration with various teams and a commitment to supporting vulnerable populations.

Candidate Requirements:

• Relevant degree or equivalent experience
• Experience as an Asylum Services Navigator
• Experience in case management or social services
• Lived experience as an asylee, refugee, or immigrant preferred
• Fluency in English and another relevant language preferred
• Advanced technological proficiency
• Excellent interpersonal and communication skills
• Strong cultural competency
• Knowledge of the U.S. asylum system
• Effective time management skills
• Valid driver's license and insurance

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

Job Overview:

The Asylum Services Navigator plays a critical role in directly supporting asylum seekers and other migrants as they navigate the complex U.S. asylum system and access essential services. This position requires a compassionate and culturally sensitive individual who can build rapport with clients and effectively assess their needs. The Asylum Services Navigator will be responsible for conducting intakes, providing information and resource navigation, and facilitating referrals to appropriate services.

Major Responsibilities:

Client Intake and Eligibility Determination:

• Conduct comprehensive intake interviews with asylum seekers and other migrants, gathering relevant information about their background, legal status, and needs.
• Determine eligibility for program services based on established criteria and guidelines.
• Explain program services, client rights and responsibilities, and obtain consent for reviewing immigration documentation.
• Participate in outreach and intake pop-up events to facilitate access to the program for eligible communities across Washington State.

Information and Resource Navigation:

• Provide accurate and up-to-date information to asylum seekers about the asylum process, available resources, and relevant legal rights.
• Assist clients in navigating complex systems and accessing essential services such as housing, healthcare, legal aid, and public benefits.
• Develop individualized service plans and facilitate referrals to appropriate service providers.

Needs Assessment:

• Assess clients' immediate needs and flag urgent health, safety, or shelter concerns for Referrals and Crisis Response team members.
• Conduct comprehensive needs assessments to identify ongoing needs and develop appropriate referral plans.
• Collaborate with the Asylum Services Supervisor to ensure timely and appropriate support for clients.

Data Collection and Reporting:

• Collect and maintain accurate client data, including…