Lead Case Manager, Overnight

Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

The Overnight Case Manager Lead provides overnight case management and supports program coordination at the YMCA of Greater Seattle’s longest-running young adult transitional housing program, including after-hours in-person support to other housing sites as needed. Supports low-income youth and young adults who may have experienced foster care, homelessness, disconnection from school, or involvement with juvenile justice or other systems in developing the skills to live independently.

Provides individualized support, information, and referrals in education, job readiness and employment, housing, and other designated areas.

Supports program director(s) with overnight operations and staff coverage, guides staff in case management and participant support and provides task and coaching supervision to assigned employees. Builds collaborative community relationships and works with staff and program director(s) to provide high-quality, equitable services in a welcoming, safe, and supportive environment.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors;

navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO) available immediately upon hire
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

This is an awake overnight position. Must remain awake, alert, and engaged throughout the shift and respond promptly to participant needs and emergencies.

Please note that this is a Lead position, so scheduled hours may vary as needed. Additional time may be required for mandatory meetings, team support, training, and other operational needs. Leads should remain flexible with their schedule to ensure appropriate coverage and support for the team.

• Supports program director(s) with program coordination, staff coverage, assigned operations, and after-hours support to other sites as needed. Refers matters outside delegated authority to program director(s) or on-call leadership.
• Guides staff during overnight shifts with caseload review, problem-solving, service coordination, and program operations.
• Provides task and coaching supervision to assigned employees, volunteers, interns, or national service members.…