Sr. HUD Certified Counselor

All Things Homes is a community-focused housing services organization dedicated to helping individuals and families achieve stable, sustainable home ownership and housing security. Based in Tacoma, WA, the organization provides education, counseling, and advocacy to support clients facing a range of housing challenges. All Things Homes collaborates with local partners, lenders, and government agencies to connect clients with appropriate resources and programs.

The team values integrity, client-centered service, trauma informed services and practical guidance that empowers people to make informed housing and financial decisions.

The Sr. HUD Certified Housing Counselor is a full-time, remote role located in the state of Washington, providing advanced counseling and guidance to clients on home ownership, foreclosure prevention, rental issues, and financial management. Day-to-day responsibilities include conducting one-on-one sessions, assessing client needs, developing action plans, and documenting case notes in compliance with HUD standards. The counselor will interpret and explain housing programs, mortgage options based on lending program guidelines, and loss mitigation strategies, while coordinating with lenders, legal aid, and community partners to support client outcomes.

This role also involves maintaining HUD certification, staying current with housing regulations and guidelines, contributing to program development, and mentoring junior counselors or support staff as needed.

• Candidates must possess HUD Certified Housing Counselor credentials and demonstrated expertise in Foreclosure Housing Counseling.
• Candidates should possess knowledge of U.S. Department of Housing and Urban Development (HUD) regulations, standards, and reporting requirements.
• Candidates should possess skills in Foreclosures prevention, loss mitigation, and working with at-risk homeowners.
• Candidates should possess strong Budgeting, financial coaching, and money management skills.
• Prior experience in senior or lead counseling roles, preferably in a HUD-approved agency.
• Excellent interpersonal, communication, and documentation skills, with the ability to work with diverse populations in a non-judgmental, client-centered manner.
• Ability to interpret lender guidelines, analyze client financial situations, and provide clear, actionable compliant guidance while on the phone with clients.
• Proficiency with client management systems, standard office software, and data entry for compliance reporting.
• Relevant education in social work, trauma informed services, counseling, finance, or a related field; equivalent experience may be considered.