Backend Software Development Engineer, Agentforce Supply Chain - Lead​/Principal

Position: Backend Software Development Engineer, Agentforce for Supply Chain - Lead/Principal
* Platform Integration:
Architecting and implementing powerful integrations between our core platform and Salesforce ecosystem products, specifically Mulesoft and Flow.
* Data Export & Scale:
Leading the design and implementation of highly scalable, efficient, and reliable data export pipelines. This includes integrating our internal "data sources" (CSV files, REST API outputs) with Salesforce Data Cloud and/or Informatica.
* ETL Automation & Reliability:
Optimizing our existing ETL pipeline infrastructure to support a daily, self-serve customer data synchronization mechanism with Data Cloud. This solution must be fully automated, requiring minimal engineering involvement post-initial setup, and demonstrate exceptional robustness, scalability, reliability, and performance.
* Customer API Abstraction:
Designing and building simplified, performant, customer-facing APIs and webhooks. This includes creating an abstracted version of high-value functionality currently exposed via complex Graph

QL API endpoints, focusing on a minimal, simplified interface for core customer workflows.
* Distributed Systems Expertise:
Deep understanding and practical experience with event queues, asynchronous task processing, and designing highly available, geographically distributed systems.
* Architect, design, and deliver high-quality, scalable code for complex data integration and platform features.
* Drive technical decision-making and project execution as the primary Individual Contributor for integration initiatives.
* Conduct thorough code reviews and mentor other engineers on best practices for performance, security, and scalability.
* Collaborate cross-functionally with Product Management and other engineering teams to define requirements and deliver solutions that meet business needs.
* Experience Gained:
The candidate will gain unparalleled experience leading the transformation of mission-critical data systems at enterprise scale, directly influencing the architecture of Salesforce's next-generation integration platform utilizing tools like Mulesoft and Data Cloud.
* Impact Made:
This role is critical to enabling customer success by ensuring a reliable, performant, and autonomous data sync experience. The work directly forms the foundational data layer powering core customer intelligence and platform functionality.
* 8+ years of professional software development experience, with a significant focus on large-scale data systems, ETL, or integration platforms
* A related technical degree required
* Demonstrated expertise in designing, building, and maintaining production-grade data pipelines (ETL/ELT)
* Expert-level proficiency in at least one modern programming language (e.g., Java, Python, Go) suitable for platform development.
* Proven experience designing and implementing robust, external-facing REST APIs and Webhooks
* Deep practical knowledge of building and operating distributed systems, concurrency, and high-availability architectures
* Experience in a lead technical role (LMTS/PMTS level or equivalent), driving and owning complex projects as an Individual Contributor
* Excellent written and verbal communication skills
* Hands-on experience with Salesforce integration technologies such as Mulesoft or Salesforce Data Cloud
* Experience working with large-scale event streaming platforms (e.g., Kafka, Kinesis)
* Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes)
* Experience designing or working with Graph

QL API implementations
* Advanced degree in Computer Science or a related technical field
* Published works including contributions to open-source projects, patents, or papers
* Exposure to the supply chain, logistics, or manufacturing industry

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
* be your best*, and our AI agents accelerate your impact so you can
* do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and…