Senior Software Engineer

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Job Category:
Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Team

The Developer Access team enables builders to easily integrate with the Agentforce Platform, providing secure access to Agent Runtime, Agent Preview, and Agent Authoring APIs and driving cross-ecosystem interoperability through open protocols like A2A.

What You'll Do

• Build, scale and maintain critical features of the Agentforce platform that are used by millions of end users

• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities

• Participate in Software Design and Architecture discussions

• Drive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientists

• Develop test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals

• Lead and mentor junior members of the team

• Adopt, embrace, and promote agile and test-driven software development practices

• Be a multiplier and have a passion for the team and team members' success

• Be a vocal advocate for technical excellence and help the team members make sound decisions

Required qualifications and skills

• A related technical degree required

• 5+ years of hands‑on experience building, scaling and maintaining large‑scale microservices and complex distributed systems in the B2B (or B2C) SaaS space that scale for millions of users and is available 24x7

• In‑depth working knowledge of Python

• Experience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or Splunk

• Experience with performance optimization (high load, concurrency optimization, etc.)

• Experience with Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJB

• Experience in web standards and technologies including REST, Web Sockets, WebRTC, gRPC, HTTP protocols, Push Notifications, Redis and API lifecycle management

• Solid understanding of SDLC, and best practices in design, development, testing, and deployment including TDD and BDD

• Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)

• Ability to support/resolve production customer escalations with excellent debugging and problem solving skills

• Strong verbal and written communication skills. Self driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting

• Available for on‑call support on a regular rotation basis

Nice to have skills

• Some Salesforce platform/ecosystem/implementation knowledge (either as a developer or as admin)

• Experience with conversational AI

• Client SDK development

• Experience with Temporal

• Real time communication technologies like WebRTC

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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