Software Development Engineer, WorkSpaces

Position: Software Development Engineer, Amazon Work Spaces Applications
AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are.

We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.
Do you want to design, build, and operate services that are used by millions of customers every day? Are you passionate about architecting highly available and large-scale services?
If the answer is yes, the Work Spaces Applications team wants to talk with you. We're a rapidly-growing team and we're looking for talented and motivated engineers to join the team.
Work Spaces Applications enables SaaS application streaming and virtual desktop delivery for customers at an incredible scale. We offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast, and highly scalable solutions. You'll build on top of AWS utilizing industry-leading patterns on EC2, S3, DynamoDB, Kinesis, Lambda, API Gateway, and more. We strive to deliver innovative solutions and features that enable millions of concurrent streams, snappy click-to-stream app starts, end-to-end streaming latency faster than human perception, lowest possible cost per streaming session, secure and isolated streams for optimal compute and graphics utilization, high-fidelity graphics, broad server OS selection, and broad client OS support.

Key job responsibilities
• Design, Develop, Deliver, and Operate secure, reliable, and scalable solutions for customer features as well as internal operational improvements.

• Maintain high standards by delivering high quality in your own work as well as pushing for a high bar in code, design, and other document reviews for the team.

• Work across team boundaries and help deliver on team projects by showing a high bar of ownership, earning trust, and delivering results.

• Develop a deep understanding of the system as well as the overall service. Understand core customer usage patterns and workflows. Be part of the team's on-call rotation and help directly engage with customers and stakeholders and drive ticket and issue resolution.

• Demonstrate customer obsession in your work (design, implementation, testing, deployments, operations).

• Develop your communication skills and leverage written and verbal communication to earn trust, drive consensus, and achieve required outcomes while collaborating with teammates and across team boundaries.

• Be closely engaged in team meetings and processes and help continuously identify and drive improvements for the team's efficiency and effectiveness.

• Be a mentor and role model for junior engineers by exemplifying and reinforcing Amazon's Leadership Principles every day.

About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
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