Software Engineer, Platform

Gradial is building the AI-native system of work for enterprise marketing. Our agents turn ideas into live campaigns by executing across the tools, teams, and workflows enterprises already use—from content authoring and campaign assembly to quality assurance and brand compliance. We give marketers and creatives more time to shape brands, understand customers, and create work that moves people.

We’re tackling some of the hardest problems in applied AI: building agent harnesses, sandboxed execution environments, and orchestration that enable agents to plan, act, and verify their work reliably at enterprise scale. We’re growing rapidly, winning Fortune 500 and enterprise customers including AWS, T‑Mobile, and Prudential. Our $65 million Series C led by Insight Partners is accelerating that momentum.

Join us to help define how people and AI agents work together. We move with urgency, reason from first principles, and take ownership from idea to customer impact. You’ll shape the product, own consequential problems, and build systems that some of the world’s leading brands depend on every day.

Gradial is looking for a Staff Software Engineer, Platform to serve as a technical leader for the systems and infrastructure our product runs on. You’ll set direction for the platform, lead critical infrastructure initiatives and build the foundations that allow our engineering team to ship quickly and operate reliably as Gradial scales.

This is a highly hands‑on IC role with significant technical leadership responsibility. You’ll work closely with the CTO and engineering team to identify the highest‑leverage platform investments, make key architectural decisions and lead their execution. You’ll help define what great platform engineering looks like at Gradial while building systems that make every engineer more effective.

• Lead the technical direction of Gradial’s platform across infrastructure, reliability, developer experience, security, performance and cost
• Own the reliability, scalability and operational health of our production platform
• Lead major platform initiatives from problem definition and architecture through hands‑on implementation and production
• Evolve our Kubernetes, CI/CD, observability and infrastructure as code foundations as the product and engineering organization scale
• Build tooling, abstractions and automation that make it easier for engineers to develop, deploy and operate production systems
• Set engineering standards for reliability, service readiness, deployment and operational ownership across the organization
• Drive improvements in monitoring, alerting, incident response and observability while turning operational learnings into durable platform improvements
• Partner with engineers across the company to identify infrastructure bottlenecks and scaling risks, then prioritize and lead solutions before they become constraints
• Provide technical leadership to other engineers through architecture, design reviews, mentorship and hands‑on collaboration

• 8+ years of professional software engineering experience with significant experience in platform engineering, infrastructure, SRE, Dev Ops or related areas
• Proven ability to serve as a technical lead for complex platform initiatives while remaining deeply hands‑on in implementation
• Deep expertise in Kubernetes, cloud‑native architecture, container orchestration and production infrastructure
• Strong experience with infrastructure as code, Git Ops, CI/CD workflows and modern deployment practices
• Strong command of observability and reliability fundamentals across metrics, logging, tracing, alerting and incident response
• Experience designing and operating production infrastructure for rapidly growing products and…