Senior Software Engineer, Security Services and Observability, Web Services

Your impact here will be immediate and visible. You will ship features that directly change how customers run their businesses. The team is small enough that your decisions carry real weight and large enough that you will always have someone to learn from. As a senior engineer, you will set the technical direction for the projects you own and mentor the engineers around you.

AI is not a side experiment on this team. It is a core part of the stack. You will build orchestration layers for multi-agent systems, retrieval pipelines, workflow automation, and decision intelligence, all as everyday engineering primitives. You will integrate foundation models, customer data sources, APIs, and existing applications into cohesive AI experiences, then optimize for latency, reliability, observability, cost, and security.

We operate across security, observability, search, and governance, but you do not need a background in any of them. What you need is curiosity, strong technical judgment, a bias for action, a desire to work on the bleeding edge of technology, and a drive to solve ambiguous problems s is a team of engineers and scientists who care about craft, customer outcomes, and having fun doing the work.

Growth here is by design. We assign projects based on what will stretch you. At the SDE III level, that means owning complex, cross-team technical challenges end-to-end, leading design for systems that enterprise customers depend on, and turning the patterns you discover into reusable accelerators that scale the entire FDE practice. A broad mix of experience levels and a genuine culture of mentorship means you will level up fast.

The Field Innovation team is a Forward Deployed Engineering (FDE) group inside AWS. We work directly with customers and AWS service teams to build next-generation AI systems that help the world's largest enterprises get faster return on value from security, search, observability, and governance services.

We are hiring senior builders who want to work at the intersection of customer impact and cutting-edge AI. You will embed with customers to understand how they operate, then partner with service teams to design and ship production-grade products powered by large language models, agent frameworks, retrieval-augmented generation, and AI-assisted development tools. From day one your code will be in production, and your architectural decisions will shape how fortune 500 enterprises operate.

• 7+ years of non-internship professional software development experience
• 7+ years of programming with at least one software programming language experience
• 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience as a mentor, tech lead or leading an engineering team
• Experience leading and influencing your team or organization
• Experience building complex software systems that have been successfully delivered to customers
• Experience communicating technical concepts to non-technical audiences, or experience in similar environments

• Bachelor's degree in computer science or equivalent
• Experience in machine learning, data mining, information retrieval, statistics or natural language processing, or experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference life cycles, and optimization of model execution
• Experience developing, deploying and managing AI products at scale
• Experience with the AWS platform, web services, software development, or related tecnologias
• Experience working in a customer-facing environment
• Experience with agentic and specification-driven development practices.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to…