Software Development Engineer, Agentic Workspaces

Stellen-:  | Amazon Development Center U.S., Inc.

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are.

We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Amazon Work Spaces has protected and empowered enterprise work for over a decade and we are now reimagining what a workspace is. We are building Agentic Work Spaces: a platform where the workspace itself is an active partner in how you work, not just infrastructure that delivers applications. Today more than a million users rely on Work Spaces daily; tomorrow those work spaces will host AI agents alongside humans — agents that code, troubleshoot, analyze, and act on behalf of their users, governed by the same identity and security policies as the people they serve.

We compete with Microsoft, Citrix, and Omnissa, and we intend to leapfrog them by building the workspace that was designed for the agentic era, not retrofitted for it.

Agentic Work spaces' On-Instance Software (OIS) is the layer that makes this possible from the inside of every Work Space: the operating-system provisioning logic, on-instance agents, telemetry, and update mechanisms across Windows and Linux. Our vision is for that software to be invisible — operating systems that launch within weeks of upstream general availability, agents that update themselves safely without disrupting access, provisioning that is self-diagnosable, and fleet management that works through the same AWS tools customers already use — delivered from commercial regions to classified partitions with automation as the default, so quality and breadth improve release over release.

Knowledge of Linux operating systems, Linux package management, and native Linux desktop application development is desired.

You want to solve challenging problems in operating systems, identity, AI, and desktop platform engineering at a scale that impacts more than a million users daily.

We are looking for a Software Development Engineer to design, build, and operate the services and agents that provision, secure, and maintain Work Spaces for humans and increasingly for the AI agents that work beside them across every supported OS and identity provider. As a developer on our team, you'll own code end-to-end from design to development and work closely with senior technical leaders within the team and across AWS.

You will own end-to-end delivery of features and systems within OIS - from design through deployment and operations - holding a high bar for availability, latency, and security.

You are customer-obsessed, technically deep, and energized by solving hard problems. You think big about what the workspace of the future looks like — a unified agent shipping to two platforms from one code base, an identity model that treats humans and agents as first-class citizens, and autonomous troubleshooting that resolves issues before users notice — and then you build the systems to get there.

• Design and deliver features and systems within On-Instance Software, contributing to the architecture strategy for how the on-instance layer evolves to host and govern AI agents alongside human users.
• Drive the agent unification work that lets Windows and Linux features ship from a single codebase,…