Senior Software Development Manager, AWS Global Bill Generation

Job :  | Amazon Development Center U.S., Inc.

AWS Bill Generation (Bill Gen) converts over 20 petabytes of metering data into billions of dollars of revenue every month, running the billing system for one of the largest hyperscalers on the planet. We're looking for a Senior Software Development Manager to lead our ~40-person Bill Run Orchestration organization within Bill Gen. The Orchestration organization's mission is to transform AWS bill run from a batch-based process to a fully autonomous real-time streaming process, while ensuring accurate, timely, and clear bills for customers.

The role is technically challenging with elements of scale, precision, and speed. Millions of customers, a global footprint, per-second billing. Customers demand penny-level precision. Real-time billing is critical for GenAI cost control. How do you recompute a customer's entire billing state in minutes when a single retroactive pricing change cascades across months of usage data? How do you orchestrate 21 million accounts through a computation pipeline where a single misrouted event can have customer-visible impact?

In this role, you will own end-to-end bill run execution across all AWS partitions, drive the technical vision for autonomous billing operations, and build the team that ensures every customer receives an accurate cost estimate in minutes and an accurate bill on time, every month. You'll lead the migration from reactive war rooms to intelligent agents that detect, diagnose, and resolve issues before customers notice.

• Lead and grow a multi-team organization of engineers and engineering managers, building an inclusive culture of operational rigor and accountability.
• Own the end-to-end reliability of bill run execution across all AWS partitions, from scheduling through computation, validation, and artifact delivery, driving the transformation from batch-based monthly processing to continuous, real-time operations.
• Define and execute the long-term technical strategy for the orchestration platform, leveraging distributed systems, AWS Step Functions, Lambda, Agent Core, and DDB to build autonomous capabilities that detect, diagnose, and remediate billing anomalies before customers are impacted.
• Inspect and audit architectural decisions and operational processes using data-driven methods, identifying systemic risks and driving changes that prevent recurrence of issues across large-scale billing events.
• Partner with other AWS organizations to drive resolution across organizational boundaries, and represent the team in senior leadership reviews and cross-organization forums.

Your morning might start by reviewing operational dashboards for overnight bill runs across global partitions, then joining a stand‑up with your engineering managers to triage any anomalies flagged by your automated detection systems. Later, you could be deep in a design review for the next phase of the real-time billing migration, working alongside principal engineers to evaluate trade‑offs in the orchestration pipeline.

You will also develop a deep understanding of AWS billing systems and how AWS prices its services at scale, building expertise that opens doors to broader leadership opportunities across the billing and pricing domain.

AWS Bill Generation (Bill Gen) turns every AWS customer's usage into accurate, timely bills. Within Bill Gen, the Bill Run Orchestration organization owns the scheduling, sequencing, monitoring, and delivery of billing artifacts across all AWS partitions globally. We detect, diagnose, and fix billing issues, and increasingly build systems that do this autonomously.

We're transforming…