State Attorney's Office, 10Th Circuit- Clerical Specialist

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requisition no:864534

agency: justice administrative commission

working title: state attorney's office, 10th circuit- clerical specialist i -

serving polk, highlands, and hardee counties

job announcement

job title: bilingual clerical specialist i

department: front desk/switchboard

class code: 6031

pay grade: 42

annual salary: $33,136.08

eeo code: 06

posting date: 11/5/2025

work schedule: m-f 8am-5pm

job location: sebring

flsa status: included

retirement: regular

distinguishing characteristics of work:

this is clerical work in the operation of a switchboard, which involves the responsibility for accuracy in placing and answering calls, remembering names and location of agency personnel, and agency organizational routines; interpreting incoming calls as well as providing interpreter assistance to agency staff in communicating with customers. Primary duties also include scanning of all incoming mail received both electronically and via paper format.

illustrative duties:

this is routine work in the operation of a switchboard and is performed under the general supervision of an administrative superior. Duties require limited knowledge of office systems or procedures and exercise of some independent judgment, attention to detail, and accuracy. The successful candidate will be the central provider of interpreter services for the state attorney’s office, including but not limited to, interpreting incoming calls as well as providing interpreter assistance to agency staff in communicating with customers.

duties include but are not limited to answering all incoming local and long-distance calls and making the proper connection to the person or office requested; placing outgoing local and long-distance calls; keeping records of long-distance calls and messages which cannot be delivered immediately; placing interoffice calls; answering routine non-technical questions and referring other questions to the proper person or office. Duties also include acting as receptionist, registering callers and visitors, directing them to the proper office and giving routine information.

assignments may be a combination of, but not limited to the following, and/or similar clerical tasks: entering and updating information into office systems, pulling files, preparing folders, preparing or filing office correspondence and documents, extracting or copying information from one record to another, photo copying/printing documents, stamping/sorting/distributing mail, addressing envelopes, performing various office delivery runs and other miscellaneous duties as required.

Other duties may include maintaining detailed records, developing new clerical procedures, requisitioning/ordering/receiving/storing/issuing office supplies. Bilingual employees will assist in translations.

note: duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

knowledge, skills, and abilities:

• proficient in english and spanish in both verbal and written communications;
• ability to multi-task;
• knowledge of basic phone systems; ability to communicate effectively;
• dependable and routine in-office attendance during regularly scheduled business hours;
• ability to focus and pay attention to detail;
• ability to read and comprehend;
• effective and efficient communication skills and ability to interact professionally with other employees, members of the public and stakeholders;
• perform quality work within deadlines;
• ability to operate a computer and other office machinery;
• ability to run the telephone system and respond to calls professionally;
• ability to answer phone and take messages as required;
• ability to read and follow rules, regulations, policies and procedures;
• work effectively as a team contributor as well as independently;
• comply with all public records statutes and policies;
• travel as required;

a high school diploma or equivalency or an equivalent combination of training and experience. A qualifying typing test score may be required for designated position.

physical requirements:

• while performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands and fingers to maintain files, supplies, and documents. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds;
• specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust to focus;
• the noise level in the work environment is usually moderate;
• applicant must have the physical, developmental and mental ability to perform job tasks, work efforts,…