Front Desk Admin

We invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community. Delivering clinical excellence for over 25 years, Advance Rehabilitation Management Group (ARMG) is a physical therapist‑owned company that has been providing exceptional rehabilitation services since 1998. We work together, valuing collaboration and growth for all team members.

The Front Desk Administrator will primarily provide customer service by greeting and checking in/outpatients in a friendly manner, collecting co‑pays, verifying insurance coverage, and scheduling and confirming patient appointments. Responsibilities also include processing new therapy referrals, coordinating the start of care with therapy staff and contracted agencies, ensuring timely starts of care for new patients, maintaining staff productivity through proper distribution of visits, and serving as a liaison with other non‑therapy agency staff members and administrators.

• Proficient with Microsoft Office (Word, Excel, Outlook)
• Highly organized and schedule driven
• Flexible with daily tasks
• Ability to deal with stress, work under deadlines, and maintain critical thinking skills
• Strong interpersonal skills; initiative and good judgment
• Detail oriented
• Strong customer service skills (phone and in person)
• Proficient typing skills

• Medical/Dental/Vision insurance
• 401(k) with 50% employer match up to 6% per check
• Paid holidays
• Paid time off
• Full‑time benefit options start at 30 hours per week
• Company‑paid employee life insurance
• Voluntary life insurance options
• Short and long‑term disability options
• Employee assistance program (including mental health services)

• High school graduate; some college or healthcare technical school a plus
• 1–2 years working in a front office environment
• Previous experience in a healthcare setting ideal
• Motivated team player with good work attitude, proactive, and requires minimal supervision

USD $14.00/Hr. USD $15.00/Hr.