Healthcare Navigator - FB

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RFT Sebring, FL, US

8 days ago Requisition

Salary Range: $49,447.00 To $49,447.00 Annually

To transform lives through love and service.

The Healthcare Navigator is the frontline Care Navigator for the Vincentian CARES Staff Sergeant Fox Suicide Prevention Rural Expansion Program, funded by the Florida Blue Foundation Mental Well-Being Grant Program. Based in our Sebring office, the Healthcare Navigator serves Veterans at risk of suicide across Highlands, Hardee, DeSoto, Hendry, Okeechobee, and Glades counties, rural communities where access to mental health care is limited and many Veterans have no recent connection to the VA.

The Healthcare Navigator is the Veteran’s single point of contact: identifying and engaging at‑risk Veterans through community referral partners, conducting immediate risk screening and safety planning, enrolling Veterans within five days, and building an individualized service plan that connects them to VA health care, community mental health providers, telehealth, and the supports that drive well‑being, including housing, transportation, financial stability, and social connection.

The position measures participant progress with the Harvard Flourishing Index and other validated tools, documents all services in Case Worthy, and contributes to the program’s grant reporting and evaluation. The Healthcare Navigator works closely with SSG Fox program staff, VA partners, and community providers, and reports to the Operations Supervisor and the Director of Health Services. This is a full‑time, grant‑funded position.

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job‑related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Conduct outreach across the six‑county service area and receive referrals from the VA, the American Legion, 211, crisis centers, law enforcement, fire departments, and veteran service organizations to identify Veterans at risk of suicide, including those not engaged with VA care.
• Conduct immediate suicide risk screening using the Columbia Suicide Severity Rating Scale (C-SSRS), complete collaborative safety plans with Veterans, and elevate risk according to agency protocols.
• Complete a comprehensive intake and psychosocial assessment with the Veteran, family members, and significant others, identifying strengths, risk factors, supports, and needs across mental health, social support, financial stability, and overall well‑being.
• Enroll eligible Veterans within five days of referral and develop an individualized service plan with each Veteran that reflects their preferences and personal health goals and supports shared decision‑making.
• Maintain contact matched to each Veteran’s level of need, from daily to monthly, and address immediate barriers such as housing, transportation, food, and other basic needs to stabilize Veterans and keep them engaged.
• Connect Veterans to VA health care and benefits, including services available through the Hannon Act, and to community health care where Veterans are not eligible for VA care; coordinate with telehealth, equine therapy, recreational, and other community partners so services are complementary and comprehensive.
• Support Veterans’ use of the Here Now Help telehealth platform and follow up promptly when its AI‑enabled journaling tool flags distress or elevated risk between scheduled check‑ins.
• Admi…