Case Manager

Founded by Doug Burnetti in 1994, Burnetti, P.A. has spent more than three decades making a meaningful difference in the lives of injured individuals and families across Florida. Built on a passion for justice, our firm combines legal expertise, trial experience, and a client-first approach to help people navigate some of life's most challenging moments. At Burnetti, we're more than a law firm, we're a team dedicated to advocacy, compassion, and achieving results that change lives.

If you're looking for a purpose-driven career where your work truly matters, you'll find it at Burnetti.

About the role

At Burnetti, P.A., our Pre-Litigation Case Managers play a critical role in helping injury victims navigate the claims process and achieve favorable outcomes. Working closely with Attorneys, you will manage personal injury cases through the negotiation and settlement phase before litigation becomes necessary.

What you'll do

• Manage plaintiff personal injury cases from intake through pre-suit settlement and resolution.
• Prepare, review, and submit comprehensive demand packages to insurance carriers.
• Evaluate claims and negotiate settlements with insurance adjusters.
• Conduct client interviews and gather information necessary to advance claims.
• Analyze insurance policies and identify available coverage.
• Maintain consistent communication with clients.
• Request, review, and organize medical records and supporting documentation.
• Monitor case progress and alert attorneys to significant developments.
• Review medical records and bills for accuracy and completeness.
• Obtain and negotiate medical liens following settlement.
• Prepare settlement documentation and closing paperwork.
• Maintain accurate records within the case management system.

Qualifications

• Minimum of 2 years of experience as a Plaintiff Personal Injury Case Manager.
• Strong understanding of personal injury claims, insurance coverage, liability, and settlement negotiations.
• Proficiency with Microsoft 365 including Word, Excel, Outlook, Teams, One Drive, and SharePoint.
• Excellent communication, organization, and client service skills.
• High School Diploma or GED.
• Valid driver's license.

Preferred

• Experience with case management software.
• Bilingual in Spanish and English.

Ideal Candidate

The ideal candidate is a proactive, detail-oriented professional who thrives in a fast-paced personal injury environment and is passionate about helping clients through challenging situations. They possess strong negotiation skills, excellent judgement, and the ability to independently, and the ability to independently manage a large caseload while maintaining exceptional client service.