Retail, Retail Associate​/ Customer Service, Customer Service Rep

The Associate provides prompt, efficient, and courteous guest service, follows company policies and procedures, and sells products to individuals in a high-volume convenience-store outlet. This individual helps to maintain a clean, customer-friendly environment inside and outside the store. The role of the Associate can include night, weekend, and holiday hours.

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchases to enhance the guest experience.
• Rings up guests on the cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and, when necessary, escalates guest complaints.
• Focuses on collaboration and teamwork as part of the store team; works well with the general public.

• Cleans in and outside of store including sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.
• Stocks shelves and coolers.
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all Race Trac, federal, state, and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

• 1-2 years work experience preferred
• Retail or customer service experience preferred

All qualified applicants will receive consideration for employment with Race Trac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

• Entry level

• Full-time

• Sales and Customer Service

• Retail